TripAdvisor Traveler Rating

Unbeatable beach, always calm water. This year it is under some renovation, but the staff made it so wonderful that it didn’t really matter! The resort stuff was always helpful in many ways. Niki Ravelo, the concierge has updated our room from a garden view to a sea view at no charge. Marie Helene, the room service was always polite, attentive to our requests. The everyday cleaning was very detailed.

Absolutely beautiful setting. The hotel rooms are right on the beach. Definitely one of the best beaches I have ever been on in my many trips to the Caribbean. The restaurants in Grand Case are exceptional as well which adds to the fabulous vacation.

We loved this property last year. This year it is under some renovation, but the staff made it so wonderful that it didn’t really matter! Our only issue was the weather, not anything they could fix. The staff were amazing, in the office and the temporary restaurant. They are renovating the Sunset Cafe. Should be finished by mid December. They had told us the pool was closed til December, but it was already reopened. As for construction, they did absolutely everything they could do to minimize noise during the day. It was absolutely not an issue. They had security people managing the parking, to make sure our cars were always accessible. Very professional! And the views are amazing!

My cousin and I chose to stay at the Grand Case Beach Club for my birthday trip, mostly due to the stellar reviews the property received. We originally asked for double bedroom but since they were out, we were upgraded to a king-size loft with a balcony, which we appreciated. The views from the balcony? Amazing. Peaceful. It was quiet most of the time so you could hear the waves wash ashore which was my favorite part. The bed in the room was extremely uncomfortable but we were exhausted every day of the trip so getting sleep was never an issue. Hotel staff was pleasant, especially the security guard on the property who helped carry our bags up to our third-floor room. The cleaning women were also nice, but some days our rooms were not cleaned until well past 4 p.m. The beach is easily accessible and there are chairs with umbrellas and free beach towels for guests. We took advantage every day. Now, for the reason GCBC is receiving four stars, instead of five. When we first arrived at the hotel, we pulled up to the gate and were met by a security guard and another man, possibly a friend of the guard ( he was not wearing a security uniform.) We told them we were staying at the GCBC and the friend proceeded to flirt before telling us that we had to park further down the street. I was confused since I knew they had a parking lot but followed his instructions anyway. There was one very tight parking spot at the end of the street, and after both men watched me struggle to park, the friend walked over and directed me to reverse into the spot. The spot was so tight that I had to get out of the car on the passenger side. We walked to the hotel, checked in, and told the man at the desk about the parking fiasco. He seemed puzzled and asked why we did not park in the hotel parking lot. We told him that we were never given those directions and that the security guard simply told us to park on the street, and never allowed us entry to the hotel parking lot. We ended up walking back to our car (in the treacherous 90-degree heat) after checking in, climbed back through the passenger side, and made our way through the gate with our hotel key. The original security guard made it seem like he did nothing wrong and asked us what he could do. We ignored him because we made it clear that we were checking in and staying at the GCBC and he still gave us directions that he knew were wrong. This was not a great first impression of the hotel, but the rest of the trip made up for this interaction.

Chose this hotel of all on the island based on Tripadvisor reviews and closeness to beach and was pleased with the experience. Excellent location of this property. Well kept room with great seaview. Good gym. Convenient parking near your room.