Overview
The all-inclusive Alexandra Resort features a beach front location directly on Grace Bay Beach, spacious studios and suites and all-inclusive amenities and services. Customer service is paramount and guests will enjoy personal service from attentive and friendly staff who strive to make everyone feel welcome.
The resort’s spacious suites are distinguished by high ceilings and large decks or patios. The experience of staying at Alexandra Resort is a unique one. Resort amenities include a large lagoon-style swimming pool, five restaurants, a spa, 24-hour front desk, an exercise room, non-motorized water sports, bicycles and Wi-Fi property wide. The all-inclusive program features the stay at one, play at two experience with Alexandra Resort’s sister resort, Blue Haven Resort . Together they feature seven restaurants, six bars, two spas , a kids club, complimentary shuttle and dine around.
Guests at Alexandra Resort have access to the services and amenities at the sister resort Blue Haven.
Check in
3 p.m.
Check out
11 a.m.
Rooms
90
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
![10 km from PLS airport 10 km from PLS airport](/content/dam/westjet/images/hotels/pls/plsalx-alexandra-resort/main/pls-alexandra-beach-hero.jpg)
Reviews
Nice resort with great staff
Bcr0w (Mechanicsburg, Pennsylvania) on Jul 20, 2024
Vacationed at the Alexandra with husband and another couple. We stayed on the 3rd floor of the Chelsea Building in a room with a beautiful ocean view. When we were in the room we were on the balcony admiring the ocean and the most beautiful beach I have ever seen. The only problem with the room was the person who cleaned and stocked our room. She did a good job cleaning the room but she neglected to give us bath mats or adequate towels each day. Our friends in the same building on the 2nd floor raved about their housekeeper. She did a great job and brought them small gifts. The restaurants were nice, the food was good and the staff were fantastic. We were particularly impressed by Ricar at the Fish Deck and Milan at the Black Rock. Both men took excellent care of us. Ricar seemed to be working all the time. We regularly had breakfast at the Fish Deck and 3 dinners there. He was always our go to server because of his attention to detail and our needs. Milan was our server at the Black Rock two times for dinner. The steaks there are super good by the way. Milan worked very hard and was very attentive to our wants and needs. One complaint I had about the Alexandra was that they do not offer non alcoholic drinks or beer. I voiced this complaint via a survey I received early in our stay. The VP of customer service replied to my email that they were trying to get me non alcoholic beer. A couple of days later Adrian from the front desk brought me 2 six packs of non alcoholic beer. I felt this was above and beyond the call of duty. The beach was beautiful with nice lounge chairs and plenty of umbrellas. There were always chairs available. We all very much enjoyed our stay at the Alexandra Resort.
Great Staff and Entertainment
Callie H on Jul 20, 2024
Just returned last Saturday after another great year at the Alexandra Resort. We’re time-share owners and come every July. I’d like to recognize a few staff members we’ve known for years now and also some new staff. Verona from the spa is AMAZING! She’s so kind and is great at what she does. Roselyn from house keeping is the sweetest and works very hard! Arnold from the front desk always greets us, hugs us and makes us feel welcome each and every year we come. Very kind gentleman. Rhyeem aka Razor from entertainment sure brings a lot of fun to the resort. Cheeky from entertainment is new and was on day 15 when we first arrived. He fits this job perfectly. He interacts with the guests and knows how to have a good time! We attended 3 nightly events during our trip and had an absolute blast (Silent Headphone party, Karaoke, and the Mardi Gras party). Cheeky has a very bright personality and brings lots of fun to the resort! Keisha from the coconut bar is great. I remember her from our previous trip and she even remembered us. She definitely makes the best drinks! Forty down at the beach has been working there for a few years and he remembers us. He always asks us if we need anything and ensures the guests are comfortable. My family and I always appreciate the kindness and hard work from all of the employees. I’m happy to write this review and give a few shoutouts!
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