TripAdvisor Traveler Rating

Vacationed at the Alexandra with husband and another couple. We stayed on the 3rd floor of the Chelsea Building in a room with a beautiful ocean view. When we were in the room we were on the balcony admiring the ocean and the most beautiful beach I have ever seen. The only problem with the room was the person who cleaned and stocked our room. She did a good job cleaning the room but she neglected to give us bath mats or adequate towels each day. Our friends in the same building on the 2nd floor raved about their housekeeper. She did a great job and brought them small gifts. The restaurants were nice, the food was good and the staff were fantastic. We were particularly impressed by Ricar at the Fish Deck and Milan at the Black Rock. Both men took excellent care of us. Ricar seemed to be working all the time. We regularly had breakfast at the Fish Deck and 3 dinners there. He was always our go to server because of his attention to detail and our needs. Milan was our server at the Black Rock two times for dinner. The steaks there are super good by the way. Milan worked very hard and was very attentive to our wants and needs. One complaint I had about the Alexandra was that they do not offer non alcoholic drinks or beer. I voiced this complaint via a survey I received early in our stay. The VP of customer service replied to my email that they were trying to get me non alcoholic beer. A couple of days later Adrian from the front desk brought me 2 six packs of non alcoholic beer. I felt this was above and beyond the call of duty. The beach was beautiful with nice lounge chairs and plenty of umbrellas. There were always chairs available. We all very much enjoyed our stay at the Alexandra Resort.

Just returned last Saturday after another great year at the Alexandra Resort. We’re time-share owners and come every July. I’d like to recognize a few staff members we’ve known for years now and also some new staff. Verona from the spa is AMAZING! She’s so kind and is great at what she does. Roselyn from house keeping is the sweetest and works very hard! Arnold from the front desk always greets us, hugs us and makes us feel welcome each and every year we come. Very kind gentleman. Rhyeem aka Razor from entertainment sure brings a lot of fun to the resort. Cheeky from entertainment is new and was on day 15 when we first arrived. He fits this job perfectly. He interacts with the guests and knows how to have a good time! We attended 3 nightly events during our trip and had an absolute blast (Silent Headphone party, Karaoke, and the Mardi Gras party). Cheeky has a very bright personality and brings lots of fun to the resort! Keisha from the coconut bar is great. I remember her from our previous trip and she even remembered us. She definitely makes the best drinks! Forty down at the beach has been working there for a few years and he remembers us. He always asks us if we need anything and ensures the guests are comfortable. My family and I always appreciate the kindness and hard work from all of the employees. I’m happy to write this review and give a few shoutouts!

Best beach I’ve ever been to. The water is so clear and warm. No waves and just like a pool. The food and entertainment is amazing here at the Alexandra. Staff member named cheeky is so kind and just an amazing person. There is also so many activities to do around the island. I recommend the jet ski tour.

Shaq, Rhazzor, Cheeky, and lettuce, were fantastic. They had us moving to their music. Especially Shaq and Rhazzor gave an amazing performance. Shaq got the “moves” . She’s not only a musician but a fabulous dancer. GREAT STEEL BAND PERFORMANCE!!

We had a lovely time at the Alexandra Resort. Adrian at the front desk was so helpful and polite. He was always there to help. The food is good but we enjoyed the food more at Blue Haven, their sister hotel. It’s a beautiful hotel but the beach at Alexandra is much better.