Overview
Enjoy the comforts of home in a Disney Vacation Club villa with a kitchen, living room and private bedrooms—plus a spectacular beachfront resort just outside your door!
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
351
Inclusions
- Welcome by characters on arrival
- A guest celebrating a special occasion during their stay at Aulani, A Disney Resort & Spa, may request to receive special items delivered directly to their room.
- All taxes
Rooms
Amenities
Location
Reviews
Disappointed in Disney...
Venture762555 on Dec 29, 2024
This was my third visit to Aulani Hotel, and unfortunately, it will likely be my last. My previous stay, about seven years ago, was much more enjoyable, but it seems the quality of the hotel has significantly declined since then. The resort now feels overcrowded, making it nearly impossible to find seating at the pool or beach unless you reserve your spot as soon as the towel service opens at 8 a.m. While the water slides, lazy river, and beach lagoon were the main reasons we returned, several changes have diminished the overall experience: No room service for meals. No breakfast or dinner buffet. No complimentary water in the rooms at check-in. No water stations with cups available at the pool or beach. Guests are required to either bring their own reusable cup or purchase a Disney-branded one for $22.95 (plastic) or $34.95 (metal). This system feels impractical and unhygienic. The cups are indistinguishable, which increases the risk of accidentally using someone else’s, and the rooms lack sponges and dish soap for proper cleaning. For a resort in a hot climate, failing to provide easily accessible water feels like a calculated move to encourage guests to spend more on drinks. At most upscale hotels, guests are offered bottled water when departing from the valet area for day trips—unfortunately, this is not the case at Aulani. While there is a water station at valet, it’s only available midday for check-in guests, not in the mornings when most people head out. Other disappointments include the absence of traditional lei or necklace greetings upon arrival, a decline in food quality, and fruit that often tastes less than fresh. Disney, you can do better. Guests expect high-quality service and amenities, not constant nickel-and-diming. It’s time to raise the bar and restore the experience that once made Aulani special.
Excellent resort - fantastic lagoon and great amenities
WeekendWarriors (Canada) on Dec 28, 2024
Excellent resort - has all the amenities, great for families December 2024 We spent 3 nights here with a family of 4. It had all the usual Disney perks (character appearances, etc). The resort was 5 star and very very comfortable. All the amenities were on site. The man made lagoon was excellent for swimming and kids. We went in December so it was low season, but I can see the beaches being very full in peak season. The outdoor pools were excellent was well, but getting a poolside chair was very difficult (and this was low a season as well!). The highlight definetely was the man made lagoon. We rented snokels and fins for the lagoon, but we didn't see any fish in the lagoon. Boogey boards were free to rent. Also - we opted to NOT swim the Rainbow Reef (man made pool) with the fishes, as it smelled like an aquarium, not sure how clean that water was and we didn't see anyone swimming in Rainbow Reef. There is a laundry room, so that was very convenient to do our own laundry. Overall, an excellent experience and a 5 star resort. We would highly recommend to others especially families with small kids. The resort is not cheap, so you are paying Disney-like prices for everything. One very practical tip - if you don't want to eat Disney, pricey resort food - just walk across the street from Aulani - and you will find Monkey pod restaurant, and Island Market store (like an ABC store in Hawaii but better and larger)) which has a great assortment of foods, groceries and beach items. Much cheaper compared to buying and eating on the resort. You can literally buy dinner there.
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