Iberostar Waves Paraiso Beach
Riviera Maya 4.0
Overview
The 424-room, family-friendly Iberostar Waves Paraiso Beach is an all-inclusive resort located halfway between Puerto Morelos and Playa del Carmen in Riviera Maya. This holiday complex is perfectly integrated into the tropical landscape.
Unlimited access to the facilities at sister hotel Iberostar Paraiso del Mar. Day pass from 9am to 6pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included)
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
424
Inclusions
- Daily activities
- Round-trip airport transfers
- Gratuities
- Intro scuba lessons in the pool
- Online or mobile check in available
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or terrace
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony or Terrace
- Preferential location
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Balcony or terrace
- Sitting or living area
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Ceiling fan
- Preferential room location
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, and 2 double beds
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 2 double beds
- Garden view
- Minimum 2 adults, maximum 6 adults
- Maximum 4 children
- No more than 6 guests in the room
- Balcony
- Ceiling fan
- Connecting rooms
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view or Jungle view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Hair dryer
- Mini-bar
- Safe
- TV
- Balcony or terrace
- Coffee maker (on request)
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Day pass from 9am to 6pm included at Iberostar Quetzal and Iberostar Cozumel (transportation not included).
- Child care services available ($)
- Children’s pool
- Playground
- Movie room
Star Camp
Kangaroo Space - under 3 years
Monkey 4-7 years
Dolphin 8-12 years
Eagle 13-17 years
Items for babies
The following items are always subject to availability and are requested at the time of booking or directly at the hotel:
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Bottle washing set
• Highchairs
• Baby lights lamp
• Bath play set
• Socket protector
• Children's step stool
• Children's toilet reducer seat.
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
Bar La fuente | Bar, Lobby bar | |
La Perla Pool Bar | Bar, Pool bar | |
El Kiosko Beach Snack Bar | Bar | |
Star Rock Café Disco | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
La Plaza Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
El Mercado Restaurant | Buffet | International | Breakfast, Dinner, Lunch | |
El Rodizio Restaurant | À la carte | International | Dinner | Dress code, Reservations required |
Hashiru Restaurant | À la carte | Asian | Dinner | Dress code, Reservations required |
El Puerto Steak House | À la carte | Grill/steak house | Dinner | |
La Hacienda Restaurant | À la carte | International | Dinner, Lunch | |
El Puente Ice Cream Saloon | Snack bar | International | Snacks |
- Rooms: 424
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Jetted pools: 1
- Outdoor pools: 1
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site ($)
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site ($)
- Games room: on site
- Banana boat rides available ($)
- Shooting
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Shopping onsite
- Wedding facilities available ($)
Lobby
Lobby Seating Area
Lobby Seating Area
Aerial view
Beach
Pool
Spa Pool
Fitness Centre
Hashiru
La Hacienda
Aerial view
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Incredible service at La Hacienda at Iberostar Paraiso Beach
Nicolay D on Nov 09, 2024
Amazing experience, unlike a any other! The food and dining experience was absolutely incredible. La Hacienda team gave us unforgettable Mexican food night. Angel Fajardo and his team - Jorge Cabrera and especially Joshua Villanueva satisfied all our needs! I can't wait to get more vacation to come and see them again.
Brilliant, beautiful stay but noisy.
Erin M on Nov 07, 2024
We stayed 26 Oct to 5th Nov and had the times of our lives with our 6 year old, having been as a couple many years ago. We loved the gardens, comfortable rooms, pool and plentiful sun beds, incredible breakfast, and the crepe/ burger / coffee options at the shopping mall. We used the Dressel Divers on site who were exceptional. The bar staff and waiters were extremely attentive. The only downsides we experienced were that the nighttime entertainment is incredibly loud (from both directions as our room was between the Beach and Lindo theatres, block 40) and even during the day by the pool we didn’t think it needed to be as loud. We struggled to find anywhere to sit and chat in the evenings as the Lobby bar had very loud Karaoke etc. It was disappointing that many of the restaurants e.g Star Rock Cafe, Italian were closed during our stay, perhaps as we were off peak (?), meaning lunch options by the pool were only the BBQ station, with limited vegetarian. We were also disappointed that some shows were payable (not quite all-inclusive!) and we were being pushed to buy tickets, or to buy photo experiences on the beach whilst we were eating meals with family. It’s a beautiful resort and we may still be back in the future but do hope they’ll take on board this feedback as many people seem to review with the same themes!
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