Overview
Chic and sustainable, the all-inclusive, adults-only, all-suite Sonesta Ocean Point Resort embraces a uniquely designed contemporary Caribbean style.
The spectacular 130 suite “resort within a resort” features an array of exclusive, award-winning pools, bars and al-fresco dining experiences. Try our signature Azul Restaurant, the new Italian restaurant, Portofino, and the new healthy, poké-inspired Bluefin Restaurant + Bar. Also enjoy the Ocean Point fitness center that has the most stunning panoramic views of Maho Bay.
Stay at One, Play at Two - full access to all facilities at the adjacent family resort Sonesta Maho Beach Resort.
Check in
4 p.m.
Check out
11 a.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Highly recommend this hotel if your looking for good food and views
920kennishae on Oct 26, 2024
I recently stayed at this property 10/18-10/21 solo and it was amazing. 10/10 I have zero complaints. The room was very clean and spacious and the view was breathtaking. The food was very good. Perfect resort for a solo trip. The resort wasnt crowded and i didnt have to wait long for food even room service came within 15 mins. I will definitely be returning to this property again
Fell short of a luxury resort in service and treatment of group leaders
Douglas G on Oct 23, 2024
This was my first time leading a group to a Sonesta resort. I brought a group of 21 adults. Almost all of my other all-inclusive resort experience has been with Iberostar organizing almost 10 group visits to 3 different Iberostar resorts and 2 visits to Rui resorts. Let’s start with the good/great. The location of Ocean Point is absolutely beautiful and really the most beautiful location of a resort I have been to. Stunning views and an amazing location. Having the airport right next door is convenient for obvious ground transportation reasons but having that additional beach attraction with the planes landing and taking off is really cool. The service staff we interacted with at the restaurants and bars were truly exceptional and some of the most friendly and engaging staff I have encountered, including the Baha Mar and Four Seasons. A shout out to Shingai, Jennifer and 'Mr Smiley' at Azul and Cheryl at the Point Pool - they were exceptional!. The Sonesta restaurant staff was very accommodating with our larger group and always got us good seating times for our entire group to be together for dinners and did so every time without concern or trouble. The food at the restaurants was amazing – never had a bad meal. We had two folks with dietary restrictions and every restaurant handled their restrictions perfectly. The restaurants and food were amazing. Now the not so good. The deck service at the Ocean Point pools was non-existent. You could always get up and go to the respective bars at each pool to get a drink, but they never had anyone away from the bar providing service, taking orders, delivering drinks etc. It was very much self-service – if you want a drink, you were going to have to get it yourself. The main pool for the Maho was under construction and the Maho guests were all in the one pool with a swim up bar so it was constantly packed. We didn’t even use that pool it was so crowded and only used the two pools at Ocean Point. The bar that services the Edge/Azul Pool had terrible service and as a result, we only spent one afternoon at that pool. It was a bit of a walk to the bar from the pool and there was typically no staff at the bar when you got there – you had to wait to be noticed and get service. The bartenders at the Point Pool were super friendly, but there was no lounge or table service there either. We ended up spending most of our time at the Point pool because at least the bartender was there and friendly. Usually 5 star/luxury resorts have servers that provide pool deck service with great attention – that is not the case here. They have lots of live music at the Point Pool and the roof top bar, but it is all blaring loud – so loud, you really can’t have a conversation. It was ear piercing. The last day, as we made friends with the bartender at the point pool, she advised that artist to play at a reasonable level, which was much appreciated. The check in process was very clunky for our group and they do not provide a bell service to take your bags to your room, which was very surprising for an advertised luxury resort. They brought your bags into the lobby, but that was as far as they took them. There seemed to be a couple of these small service misses that I have come accustomed to at 5-star/luxury resorts. It felt like we were just checking into a regular type of hotel and not a luxury resort. The only major disappointment was our room and how they take care of their trip leaders. Everyone in our group had much better rooms than me, who organized the group and brought them to Sonesta. Typically a resort will offer some benefits to a trip leader that brings a group like this, at least a room upgrade. This was not the case at Sonesta. We were originally given a room with a roof as a view (see picture). After several asks (there is a lot to this story) they did move us to a new room the next evening, and it was not much better - still the worst of our group. At that point we decided to give up on the Sonesta and just enjoy the balance of our trip with our group. Very disappointed on how they handled our request for a different room and/or upgrade. With all of that being said, the trip was a success. The lack of service here and there was noticeable to me, but not to most of the guests in our group. Then again, I travel to lots of all inclusive 5 star resorts so it might be more obvious to me. I think overall, in my opinion, from a service perspective they feel short of a luxury resort as they advertise. The staff we interacted with at the restaurant and bars were top notch and the setting is breath taking. The only major disappointment was that they do not have a policy for trip leaders, they didn’t treat us well as a group leader, and they don't incentivize group leaders to bring groups to the resort. This will be a significant factor into future decisions to bring a group to a Sonesta property.
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