Upgrade offer refund request

If your offer to upgrade was accepted but not honored due to a flight interruption, complete this form to request a refund. This is the only reason that a refund request will be considered.

*Required fields

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Success! We received your request and will contact you within 7-10 days to talk about your refund.

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Guest information

First name

Last name

Address line 1

Address line 2

Optional

City

Zip / postal code

Country

Email address

Confirm email address

Phone number

Flight information

Reservation code or WestJet Vacations booking number

Are there multiple people on this reservation?

Optional

Flight number for interrupted flight

Departure date

Apr 2025

Select a month

Select a year

Departure city

Arrival city

WestJet Rewards ID

Optional

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