TripAdvisor Traveler Rating

ALL INCLUSIVE, ROOM service food was gross , YUCK ?? Prefeered food restaurant was good but limited menu , I was at their beautiful pool and of course ate at the restaurants, I came home with diarrhea , nausea , I heard this is normal, not comfortable, glad i went but I won't be going to SECRETS IN MAROMA BEACH , and I wash my hands constantly

Everything here is top notch. Clean, friendly excellent events. Always something happening and also quiet at the same time. It was a great mix. The rock laser show was the best show we have seen a to date at any resort. (skip the magician, just sad...sad.)

My husband and I just got back from a week at Secrets Maroma Beach and we had an AMAZING trip! Beach and water were beautiful, some seaweed, but they cleaned it every day (and as much as needed). Resort was beautiful, food was very good and staff were excellent. The following staff made our trip even more special! Our Concierge - Esther Seaside Grill - David, Carolina and Abby Preferred Beach Club and Beach - Manny, Richard, Mitzy and Luis Pool - Brandom Pool bar - Angel Preferred Club - Antonio, Estrella Check in - Daniel

Let me start off by saying I never write reviews but our stay with Secrets Marina was so exceptional I can't not gush about it .Before our trip we did an extensive amount of research, there are lots of all inclusive options in the Cancun area. After reading many reviews we settled on Secrets Maroma and it exceeded our wildest expectations. Everything was better than we could've imagined, the food topped even some of the best NYC restaurants we frequent. Every member of the staff is so kind and genuine, so generous with their help and that added to our stay tremendously. The beach is immaculate, they remove the troublesome seaweed much more often than the adjacent resorts and offer truly luxurious cabanas. we did an ATV and Cenote excursion as well as a catamaran and snorkeling tour, both which were expertly booked by our Amstar rep. my advice is to wait to book the excursions until you get there because they offer you a lot more information and flexibility with scheduling then you get through the website when you book. if you are looking for a relaxed, chill environment this is exactly what you want. While there are a few club activities for late nights, it's easy to retreat to your room early (10pm) and be undisturbed by noise. During the day the pool can get lively when they have volleyball or other activities planned but for the most part it is just the low hum of older couples having a great time. My last tip is this: The room itself was beautifully designed, as is every space. Skip the upgrade for the Oceanview room unless you want to pay the megabucks for the couple of rooms that are on the end. There's so many wonderful spaces outside your room you will hardly spend enough time there to merit the extra money. The junior suite was amazing and I would've loved to have spent the money we used on the oceanview on a massage or cabana instead.

From the time we arrived to our departure, the staff and facilities exceeded and Wowed us. The staff were so very friendly. Our room concierge Roger Arroyo is the best we have ever experienced. Food, drink and entertainment made it so we never wanted to leave. We will definitely be back next year!