Overview
The 24-hour, all-inclusive Occidental Tucancún features 339 rooms and suites with views of the Caribbean Sea or Nichupté Lagoon, up to four restaurants, five bars, three pools, a spa offering rejuvenating treatments, daily entertainment and activities, nightly musical shows and more. Premium Level accommodations offer spectacular views, unlimited access to specialty restaurants, complimentary room service, and much more. Venture out and explore the nearby Del Rey archeological Mayan ruins or the legendary nightlife of Cancún.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
11 a.m.
Rooms
339
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly shows
- Mini Club
- All gratuities
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Lagoon view or Boulevard view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Lagoon view or Boulevard view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with shower only
- Ceiling fan
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Smoke-free
- Balcony (subject to availability)
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
- 1 king bed
- Ocean view
- No more than 4 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Concierge service
- Seating area
- Smoke-free
- Bathrobe and slippers
- 24 hour room service ($)
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe ($)
- TV
Amenities
Lobby
Lobby bar
Pool
Pool
Pool
Trattoria Restaurant
Claraboya Restaurant
Mirador Restaurant
Snack Bar
Gym
Location
Reviews
TripAdvisor Traveler Rating
Xmas stay with my teenage son
heatherrZ3025HU on Jan 03, 2025
We got a great room with a terrace on the 2nd floor overlooking the water. The best rooms in the hotel in my opinion. We loved the value for money, the Italian restaurant was our best food choice, food available 24/7. Staff were all lovely. The gym is small but great , clean and has all you need. Staff all work super hard, bar, room cleaning, restaurant and so on. All excellent and try to make the holiday good for everyone. We had an issue with our original room which they resolved to our satisfaction. We had a great stay and the location on the beach and near all the shopping malls is just great for all the family.
Buyer beware
Kristie C on Jan 03, 2025
Although it was an overall good time spent with family, there are definitely some downfalls of this particular resort. The best part of the trip were our servers at the restaurants and bars. If you make a requet regarding rooms being located near one aother, don't hold your breathe.
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