Overview
This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers. Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
169
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
Amenities
Lobby render
Reception render
Reception render
Lobby Bar render
Bugambilias Restaurant render
Flamingos Restaurant render
Momo Restaurant render
Spa - render
Beauty Salon render
Beauty Salon render
Playroom render
Playroom render
Playroom render
Playground render
Playground render
Gym render
Gym render
Aqua Safari render
Location
Reviews
TripAdvisor Traveler Rating
4 stars hotel / 3 stars food
sonnenscheinp (Naperville, Illinois) on Jan 03, 2025
5 night stay at Cozumel Palace AI. It’s more boutique hotel. It’s on the beach but basically above the beach. No sandy beach to enter water. You may feel cooped up since eating all meals here. It is not a grand resort. More nice hotel. Property recently updated and is very nice. Good lobby vibe with bar. Some nights live music. Every night shows. Pool is decent size not huge with organized volleyball games. Snorkeling on property fun and kayak and paddle board included. Get up early for beach chairs. Hard to decide on how many stars. Staff very nice. But the turn off for us is food. I know AI food not the best and we live in major city with great food options. So we are spoiled. Hotel experience 4 stars . Food 3. We stayed at ziva in Dominican Republic and food excellent. End of day I want great food if I am paying upfront for all my meals. House wine absolutely not drinkable ( tried a white and a red) and didn’t feeling like paying extra for wine that was very overpriced. Bar selection for mixed drinks good. Spa very nice but perhaps a bit expensive 225$ massage $63 basic pedicure ( not including gratuity). Mostly families. Great location to town center. If you are interested in ferry easy access. Walmart type store across street great for misc stuff. Time share people hang around at beginning but firm no and you are good. Easy to get taxi to airport. Depends on what is most important.
Best resort in Cozumel
pfeda (Yankton, South Dakota) on Jan 01, 2025
The service, the staff, beautiful views, awesome food, scuba diving, and cleanliness make Cozumel Palace one of our favorites that we want to keep coming back to! All of our service was wonderful, but these are just a few that went above and beyond: Restaurants: Raul, Eddy,Antonio, Gabriel Pool: Javier, Alan, Charley—paddle board and entertainment, Jorge, Perla Spa: Luz, Lourdes, Yara, Minerva, Marie, Arjelo Lobby bar:: Rodri, Hector Water aerobics: David, Fernando Wine tasting/romantic dinner: Carlinis, Alexander, Somollier::Joel
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