All inclusive

Cozumel Palace

Cozumel 4.0

Overview

This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers.  Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

169

Rooms

Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Oceanfront Suite
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Oceanfront Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Amenities


Location

Address
San Miguel Rafael E. Melgar, Cozumel, 77600, Mexico
3 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Beautiful place. HUGE SAFETY ISSUE & DO NOT BUY A MEMBERSHIP!

Babychicksmom (Kalamazoo, Michigan) on Jan 18, 2025

Cozumel Palace is a great place and wonderful staff. It is a smaller and more personal resort, which we liked. But…they have a huge safety issue with the material used as their pool decking. It is extremel...y slippery. I saw many people slip, some fall, kids crying because they fell, guest walking with baby steps just to protect themselves. They know it’s an issue. Let’s see if they care enough about their guests to fix it. I won’t go back until they do and would NEVER bring my 78yo mother. I have been a member of Palace resorts since 2015. They have beautiful resorts, but their sales team are deceitful snakes. DO NOT BUY A MEMBERSHIP! Our last upgrade was 2024 and we keep uncovering outright lies and fabrications on what we were sold.

TripAdvisor users rated this property 5 out of 5

Great vacation

donwindle58 (St. Petersburg, Florida) on Jan 13, 2025

Very enjoyable trip. Great facility, food, and staff. View was outstanding. Only complaint was one of 2 elevators was out of service for our entire trip significantly slowing down trips up and down from ro...om to lobby.

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