Cozumel Palace
Cozumel 4.0
Overview
This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers. Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
169
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
Amenities
- Elevators.
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
Kids Club
The Kids' Club at Cozumel Palace offers an inviting menu of a variety of activities for children from age 4 to 12 to enjoy, open 10:00am to 4:30pm and 7:30pm to 9:00pm daily. They also offer a playground for small children. The whole family will enjoy daily planned activities near the pool area and theme parties or shows each evening.
- Children ages: 0 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Wet Bar | Bar, Swim-up bar | |
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities | Live music | |
Wet Bar | ||
Type | Bar, Swim-up bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Turquesa | Buffet | International | Breakfast, Dinner, Lunch | |
Momo | À la carte | Asian | Dinner | Dress code |
Flamingos | Snack bar | Grill/steak house | Dinner, Snacks | |
Bugambilias | À la carte | Mexican | Dinner, Snacks | Dress code |
Turquesa | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Momo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Flamingos | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner, Snacks | |||
Additional Information | ||||
Bugambilias | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner, Snacks | |||
Additional Information | Dress code |
- Rooms: 169
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools
- Kids pools: 1
- Outdoor pools: 1
Pool availability is subject to seasonality.
Water sports
- Snorkeling: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- ATM
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Wedding facilities available ($)
- Car Rental available ($)
Lobby render
Reception render
Reception render
Lobby Bar render
Bugambilias Restaurant render
Flamingos Restaurant render
Momo Restaurant render
Spa - render
Beauty Salon render
Beauty Salon render
Playroom render
Playroom render
Playroom render
Playground render
Playground render
Gym render
Gym render
Aqua Safari render
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 5.0
-
Location 4.5
-
Rooms 4.5
-
Service 5.0
-
Value 4.5
Beautiful place. HUGE SAFETY ISSUE & DO NOT BUY A MEMBERSHIP!
Babychicksmom (Kalamazoo, Michigan) on Jan 18, 2025
Cozumel Palace is a great place and wonderful staff. It is a smaller and more personal resort, which we liked. But…they have a huge safety issue with the material used as their pool decking. It is extremel...y slippery. I saw many people slip, some fall, kids crying because they fell, guest walking with baby steps just to protect themselves. They know it’s an issue. Let’s see if they care enough about their guests to fix it. I won’t go back until they do and would NEVER bring my 78yo mother. I have been a member of Palace resorts since 2015. They have beautiful resorts, but their sales team are deceitful snakes. DO NOT BUY A MEMBERSHIP! Our last upgrade was 2024 and we keep uncovering outright lies and fabrications on what we were sold.
Great vacation
donwindle58 (St. Petersburg, Florida) on Jan 13, 2025
Very enjoyable trip. Great facility, food, and staff. View was outstanding. Only complaint was one of 2 elevators was out of service for our entire trip significantly slowing down trips up and down from ro...om to lobby.
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