Overview
Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
774
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Free entrance to the discotheque in “Hacienda Doña Isabel” with local drinks included
- Non-motorized water sports (1 hour per person/day)
- Use of bicycles (1 hour per person/day)
- Kids club ages 4-12
- Access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant)
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, and 1 sofa bed, or 2 double beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, and 1 sofa bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room. Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
Amenities
Lobby
Pool
Pool
Pool Bar
Waterpark
Waterpark
Kids Club
Kids Club
Theatre
Nightly Entertainment
Yucatan Restaurant
Tequila Restaurant
Thali Restaurant
The Grill
Gran Tortuga Restaurant
Spa
Weddings
Location
Reviews
TripAdvisor Traveler Rating
Good time, huge resort
robbo08 (Milton, Canada) on Apr 03, 2025
the place is huge. We did a lot of walking as we were in building 40 and it was a good walk to get to anything other then the small pool behind our building. The resort does offer trollies, but you have ...to wait sometimes for one to come along. The buffet was what my wife would say "slightly above average". There was lots to choose from and most of was ok. We did 2 specialty restaurants. The Brazilian and the Mexican. Both were very good and we would recommend them. They were always lots of places to get burgers or snacks and the wait was never too bad for that and for the most part they were tasty. Drinks were always good, not too long of a wait most times at the bars. They also have self serve pop, slushy, coffee and beer throughout. So that makes it a little easier if you just want any of those. Rooms are nice, but no privacy as the bathroom and shower are part of the room. The shower has frosted glass, but there is still no privacy. The toilet has it's own room with a see through mirror door. We were not a huge fan of that as you could still see through it when someone was in there. The pools are all great and there was always something going on at the main pool. The entertainment team were great. The beach..........well it was red flagged every day for our stay so I cannot say too much about it. the waves were rough and it was windy. there were a couple nice places to go in, but for the most part we could not enjoy it the wat we wanted to, this is not the hotels fault. As for the staff, we had no issues with anyone. They were all friendly and answered any questions we had. Our room was always cleaned in a timely matter and when we did use the trollies the drivers was always happy to assist. While we would not go back, only because we have been to this area twice now, I would recommend Bahia in Mexico. If I we were to do it again though I think we would book Akumal as I have heard the ocean is much calmer there as they are more in a bay or cove type area and the resort does nto seem to be quite as big.
DO NOT STAY HERE
Jodie M on Apr 02, 2025
DO NOT STAY HERE – HORRIBLE SERVICE, DISGUSTING ROOMS, AND A SCAM TRANSPORTATION SERVICE! Our stay at Bahia Principe Tulum was one of the worst travel experiences we have ever had. From the disgusting con...ditions of the rooms to the absolute lack of customer service, this resort is far from the “luxury experience” they claim to offer. First, let’s talk about the scam transportation service they push on their guests. We booked a private transfer through the hotel, expecting reliability. Instead, we were left stranded at the Cancun airport for over an hour in the heat because no one showed up. When we asked the hotel for help, they washed their hands of it, claiming the transportation company was separate from them—yet they are the ones who book it! Then, on our departure day, our transfer never arrived at 3 AM, leaving us stranded once again. The hotel couldn’t even reach the company themselves, and at one point, the front desk staff literally walked away and left us standing there alone. We were forced to scramble for a last-minute taxi to make our flight. Absolutely unacceptable. Now onto the hotel itself—it is nowhere near a 5-star experience. • Rooms: The showers have black mold in the cracks, making them disgusting and unsanitary. Our air conditioner broke three times during our stay, and each night, we had to wait for maintenance to come fix it. The room was miserably hot, making it impossible to get a good night’s sleep. • Food & Restaurants: The buffet food is average at best, but you cannot take food to-go. The steak at their “fine dining” restaurant was completely inedible, and I’d rate their restaurants two stars at best—certainly not the five-star experience they market. • Service: There is zero poolside service. If you expect to be waited on, have drinks brought to you, or experience anything remotely resembling a luxury vacation, this is NOT the place for you. They do not offer room service, and overall, the customer service is terrible. If you’re looking for a stress-free, luxurious vacation where you actually feel taken care of, DO NOT BOOK THIS HOTEL. It is a total disappointment, and we will never return.
Vacation Offers
-
One child 2-12 years old stays for free at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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