Bahia Principe Grand Tulum
Chetumal Cancun km 251 4.5
Overview
Located in the paradise of Mexico's Riviera Maya on the Caribbean shore, Bahia Principe Grand Tulum's natural exotic surroundings create an adventurous resort with an array of family-friendly activities. This grand complex offers activities designed to keep guests entertained at the pools, on the beach or throughout the resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Guests staying at Bahia Principe Luxury Sian Ka'an, Bahia Principe Grand Coba and Bahia Principe Grand Tulum receive discounted golf at PGA Riviera Maya.
18 holes Championship Course, Twilight Championship Course and 9 Holes Executive Course.
Rates include:
Green fee with golf cart
2 bottles of water per person
24 practice balls.
Tee time reservations: contactcenter@pgarivieramaya.com
Guests of Bahia Principe Grand Tulum have access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant).
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
774
Inclusions
- Daily activities
- Round-trip airport transfers
- 3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week (reservations required, dress code in effect, long pants for men)
- Free entrance to the discotheque in “Hacienda Doña Isabel” with local drinks included
- Non-motorized water sports (1 hour per person/day)
- Use of bicycles (1 hour per person/day)
- Kids club ages 4-12
- Access to the facilities and restaurants of the Bahia Principe Grand Coba (except buffet restaurant)
- Intro scuba lessons in the pool
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio

- 1 king bed, and 1 sofa bed, or 2 double beds
- No more than 5 guests in the room
- Minimum 1 adult, maximum 4 adults
- 1 king bed, and 1 sofa bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio
One room with 1 king bed or 2 double beds, plus a double sofa bed in the other room. Each room with their own television, toilet and bathroom (one with bathtub and one with a shower).

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- Minimum 1 adult, maximum 3 adults
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio

- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request, $)
- Safe
- TV
- Balcony or Patio










Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
- Organized games and activities
Kids Club
Open daily.
Teens Club
Open daily.
Type | Amenities | |
---|---|---|
Lobby bar | Bar, Lobby bar | |
Entertainment bar | Bar | |
Wet bar | Bar | |
Poolside bar | Bar | |
Hacienda Doña Isabel | Nightclub | |
Lobby bar | ||
Type | Bar, Lobby bar | |
Amenities | ||
Entertainment bar | ||
Type | Bar | |
Amenities | ||
Wet bar | ||
Type | Bar | |
Amenities | ||
Poolside bar | ||
Type | Bar | |
Amenities | ||
Hacienda Doña Isabel | ||
Type | Nightclub | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Room
- Throughout the property
Internet
- Business centre available ($)
- 24 hr Wi-Fi
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Yucatan | Buffet | International | Breakfast, Dinner, Lunch | |
Don Pablo | À la carte | Gourmet | Dinner | |
Tequila | À la carte | Mexican | Dinner | Dress code |
Gran Tortuga | À la carte | Grill/steak house | Dinner | Dress code |
Thali | À la carte | Indian | Dinner | Dress code, Reservations required |
Burger Andale | Snack bar | International | Snacks | |
The Food Truck | Snack bar | International | Snacks | |
Yucatan | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Don Pablo | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Gourmet | |||
Open for | Dinner | |||
Additional Information | ||||
Tequila | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Gran Tortuga | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Thali | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Indian | |||
Open for | Dinner | |||
Additional Information | Dress code, Reservations required | |||
Burger Andale | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information | ||||
The Food Truck | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information |
- Rooms: 774
- Fitness centre: on site
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic drinks
À la carte Dinner:
3 à la carte dinners for 7 night stays and 4 à la carte dinners for a 10 night stay per week at a choice of 7 specialty restaurants (reservations required)
Pools
- Jetted pools: 3
- Outdoor pools: 3
Golf
- Golf: on site ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Casino: on site ($)
- Daily activities: on site ($)
- Sunbathing terrace with whirlpool
- ATM
- Concierge
- Giftshop
- Laundry services available ($)
- Meeting facilities available ($)
- Tour desk
- Wedding facilities available ($)
- Free Wi-fi in the lobby


Lobby

Pool

Pool

Pool Bar

Waterpark

Waterpark

Kids Club

Kids Club

Theatre

Nightly Entertainment

Yucatan Restaurant

Tequila Restaurant

Thali Restaurant

The Grill

Gran Tortuga Restaurant

Spa

Weddings
Location

Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.3
-
Rooms 4.2
-
Service 4.4
-
Value 4.3
I didn't go on any trips outside the hotel . Instead we had a great time watching the entertainment team by the pool
Aubree W on Jun 06, 2025
I went to bahia principe grand tulum mexico in September I made loads of freinds . I love it that much I was surprised to go again in may . This was the best experiences ever kids club was great teens club... was amazing and also the staff around the hotel was amazing. The best of all the entertainment team was excellent. But let me say the entertainment worker's fernanda and itzamaray were the best they made sure I was having a good time
An ok experience,3 stars
Leo V on Jun 05, 2025
The hotel was nice and clean. The customer service was not good at all. There was not very many helpful employees. it seemed like they were bothered every time we ask them a question also, we were never ab...le to make reservations for à la Carta, even though we checked in 10 days before through the app everything seem to be booked except when we paid, all of a sudden a reservation opened up, but I had to pay 1000 pesos for 2 people for it. When somebody canceled a reservation from the à la Carta we were able to book, but my family was a family of 12 and we were only able to book 2 or three people at a time that was horrible and it took over our 2 reservation allowed and not everybody was able to eat from my room. also, all the other hotels I stayed at we never had to pay for the shows and now two out of the five shows that we saw we had to pay for them which is was ridiculous. The TV and the air conditioner in one of our rooms was not working. We had to have someone come out and fix it. They fixed the TV but not the AC. in another room, we had a completely change it because the AC completely was broken, and even then they were given us a hard time making us wanting to wait for someone to fix it after day two of our stay. On a positive note I will say the personnel in the food truck is very nice and also the guy that was attending the bar at the food truck. They seem to care about the service and the people they took care of. The check-in process was horrible. The personnel there all were very rude and not informative again we reserved fire rooms and it was a party of 12 and each of us had the same experience. The buffet was good compared to other places I’ve stayed at, but I definitely think they need more personnel.
Vacation Offers
-
Up to two kids 2-12 years old stay free with a minimum 3-night stay at select all-inclusive Bahia Principe Hotels & Resorts in Mexico and the Caribbean.
Punta Cana, Riviera Maya, Tulum, Ocho Rios - Runaway Bay, Montego Bay -
Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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