Travel advisories
We are committed to ensuring you stay connected to us. Please visit the Guest Updates hub for operational updates.
Current travel advisories
Airport travelling to/from | Advisory | For travel on or between | Posted date | Additional info |
---|---|---|---|---|
|
Hurricane/Tropical Storm | August 29, 2024 - August 30, 2024 | August 27, 2024 |
Our Hurricane/Tropical Storm promise has been announced. This may cause delays or cancellations. We advise all guests to check the status of their flights prior to leaving for the airport. Additional updates will be posted as they are available. For assistance with any direct WestJet Vacations bookings please contact us. If you have made an air-only booking through a travel agent, please contact your travel agent directly. |
Check your flight status to see if your travel plans are impacted by these advisories
You are automatically enrolled to receive flight disruptions by email and text when you check-in for your flight.
Additional notices
Review notices on happenings at popular airports, new entry requirements to Canada, passport gender identification for non-binary Canadians, how to spot travel scams and more.
Airports
Comox Valley Airport (YQQ) – Comox Air Show May 18, 2024 | Arrive at the airport early.
Due to road closures, guests departing from Comox Valley Airport (YQQ) on Saturday, May 18, 2024 should arrive at the airport 2 hours before the scheduled departure time. Eastbound Knight Road traffic to YQQ is the best route to take to park, pick up or drop off at the airport. For more information visit Comox Valley Airport. |
Calgary International Airport (YYC) WestJet check-in counter |
The domestic check-in counter is moving permanently to near Doors 1 to 4 on the Departures level.
When you arrive at YYC, please follow the directional signage to our new location.
The closest spot to park is in Parkade 1 - Level 4 at the north end of building. |
Vancouver International Airport (YVR) domestic check-in counter | Domestic check-in and International check-in are located in the Domestic Terminal Building on the Departures Level.
Transborder check-in is located in the US Terminal Building on the Departures Level.
Once you are checked-in, head to the C-Gates checkpoint for pre-board security screening. |
Travel requirements
Health and safety
Scams and fraudulent schemes
Keep yourself safe from fraud by being aware of the tactics scammers use. If you think you’ve been the target of fraud, contact the Canadian Anti-Fraud Centre at 1-888-495-8501.
Email phishing, fake ads, fake social media accounts, and telephone scams are used to lure people into giving out personal information such as credit card numbers and account login credentials. These scams impersonate trusted brands to appear authentic.
How to protect yourself from fraud
- Keep your username and password confidential — a real WestJet representative will never ask for this information
- If you need to contact us, always use our official toll-free number
- Keep your credit card information confidential (outside of making a purchase from a trusted, secure website or phone line)
- Avoid clicking links or opening attachments in unsolicited emails
- Consider adding “call control” to your phone plan