Travel advisories
We are committed to ensuring you stay connected to us. Please visit the Guest Updates hub for operational updates.
Current travel advisories
Airport travelling to/from | Advisory | For travel on or between | Posted date | Additional info |
---|---|---|---|---|
|
Winter storm system | December 24, 2024 - December 25, 2024 | December 23, 2024 |
For all WestJet flight-only bookings for travel between Dec 24, 2024 - Dec 25, 2024, valid on all fares, including UltraBasic:
To make changes to an existing WestJet booking, please contact us. For all WestJet Vacations bookings for travel between Dec 24, 2024 - Dec 25, 2024, valid on all fare packages with flights that have not been delayed or cancelled:
To make changes to an existing WestJet Vacations booking, please contact us. |
|
Strong winds | December 24, 2024 - December 26, 2024 | December 23, 2024 |
For all WestJet flight-only bookings for travel between December 24, 2024 - December 26, 2024, valid on all fares, including UltraBasic:
To make changes to an existing WestJet booking, please contact us.
For all WestJet Vacations bookings for travel between December 24, 2024 - December 26, 2024, valid on all fare packages with flights that have not been delayed or cancelled:
To make changes to an existing WestJet Vacations booking, please contact us. |
Check your flight status to see if your travel plans are impacted by these advisories
You are automatically enrolled to receive flight disruptions by email and text when you check-in for your flight.
Additional notices
Review notices on happenings at popular airports, new entry requirements to Canada, passport gender identification for non-binary Canadians, how to spot travel scams and more.
Airports
Calgary International Airport (YYC) U.S. Customs & Security Screening | From 7:00 - 11:00 a.m. daily, YYC security screening and customs will only be available 2 hours before your departure time. Please arrive at the airport 2.5 hours before your flight's departure to allow enough time for document validation, checked bags, and check-in. Streamline your entry process into the United States by downloading the Mobile Passport Control (MPC) app. |
Calgary International Airport (YYC) WestJet check-in counter |
The domestic check-in counter is moving permanently to near Doors 1 to 4 on the Departures level. When you arrive at YYC, please follow the directional signage to our new location. The closest spot to park is in Parkade 1 - Level 4 at the north end of building. |
Vancouver International Airport (YVR) domestic check-in counter | Domestic check-in and International check-in are located in the Domestic Terminal Building on the Departures Level. Transborder check-in is located in the US Terminal Building on the Departures Level. Once you are checked-in, head to the C-Gates checkpoint for pre-board security screening. |
Travel requirements
Due to the ongoing Canada Post strike, Transport Canada has temporarily modified the ID requirements for travel within Canada. Effective December 11 2024 until January 31 2025, guests may travel with a piece of ID that wouldn't normally be accepted, such as an interim drivers license, in addition to a secondary piece of non-photo ID that meets all of the usual requirements.
Health and safety
Scams and fraudulent schemes
Keep yourself safe from fraud by being aware of the tactics scammers use. If you think you’ve been the target of fraud, contact the Canadian Anti-Fraud Centre at 1-888-495-8501.
Email phishing, fake ads, fake social media accounts, and telephone scams are used to lure people into giving out personal information such as credit card numbers and account login credentials. These scams impersonate trusted brands to appear authentic.
How to protect yourself from fraud
- Keep your username and password confidential — a real WestJet representative will never ask for this information
- If you need to contact us, always use our official toll-free number
- Keep your credit card information confidential (outside of making a purchase from a trusted, secure website or phone line)
- Avoid clicking links or opening attachments in unsolicited emails
- Consider adding “call control” to your phone plan