Hotel

Itz'ana Belize Resort

Placencia 4.5

Learn about all active advisories related to this hotel

Overview

Named after the Mayan god of day and night, Itz’ana celebrates the contrasts where beach meets lagoon, adventure meets luxury, and the Caribbean meets Latin America.. This hotel is a great jumping off point for all the adventure Belize has to offer. 

Check in

3:00 p.m.

Check out

11:00 a.m.

Rooms

43

Rooms

Deluxe Room
360 square feet
  • 1 king bed
  • No more than 2 guests in the room
  • Minimum 1 adult, maximum 2 adults
Deluxe Room
360 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Safe
  • TV

Beachfront Suite
765 square feet
  • 1 king bed
  • No more than 5 guests in the room
  • Minimum 1 adult, maximum 3 adults
Beachfront Suite
765 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Safe
  • TV

2 Bedroom Beachfont Villa
3375 square feet
  • 1 king bed
  • No more than 10 guests in the room
  • Minimum 1 adult, maximum 6 adults
2 Bedroom Beachfont Villa
3375 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Safe
  • TV
Additional details

Access to atrium garden and 22-foot lap pool

Amenities


Location

Address
Mile 20 Placencia Road, Placencia , Belize

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.7
  • Rooms 4.7
  • Service 4.5
  • Value 4.4
TripAdvisor users rated this property 3 out of 5

Terrible service and beach, pretty property

Raquel B (Redwood City, California) on Apr 25, 2025

We were so disappointed with this hotel. We stayed at a beachfront loft, which was spacious and had a full kitchen and washer / dryer. But the room is full of windows with zero covering, so the sun would ...pour in at 5am and wake the kids up. Super fun. The service was average to poor. Definitely not luxury service (this hotel has an SLH certification). So many shortcomings, listed below. They also tried to charge us $50 PER NIGHT for a tiny crib and it’s not stated anywhere on their site. The beach was terrible when we visited. Very rough and with miles of sargassum. We were heartbroken we couldn’t swim in the ocean. Also just be aware the private pools are in the shade in the afternoon. Our kids didn’t care but I wouldn’t have used it without kids Issues: 1- before the trip I tried to coordinate a snorkel trip with the concierge via WhatsApp and several times / days she’d just stop responding despite me prodding over and over. I finally gave up 2- I let them know in advance we’d be arriving early and they still made us wait for a room even though the property was mostly empty 3- when I asked for a bottle opener from my room, that told me to go to the restaurant to get it opened instead of bringing me one -.- 4- they do not setup the beach chairs or have anyone come to check on you if post up on the beach 5- we asked housekeeping to come in the morning while we were out and instead they came in the evening while we were trying to put the kids to sleep 6- we were incorrectly told we could check out before our 7am flight 7- they charge 2x more for golf carts than if you just walk down the street Prices in general were crazy, eg $8 for two sausages

TripAdvisor users rated this property 5 out of 5

Beautiful hotel in Placencia

cndseetheworld (London, United Kingdom) on Apr 25, 2025

This is a beautiful boutique hotel in Placencia, the outdoor restaurant and pool area is stunning. The rooms are of a high standard (even if the shower takes a good 5 mins to get hot). There is an in room ...water filter which is a great idea. A great place to relax. The village is around a 90 minute walk, but there are restaurants and bars close by and the hotel offers a shuttle which is $5 per person per way plus tax. The staff at the front desk are very attentive, and they use what’s app so it’s easy to get in touch. We booked most of our trips with other operators as the hotel prices are very high. We are diamond members and I’m not sure if the hotel staff are up to date on the benefits. We didn’t receive a welcome as a diamond member and when I asked about a room upgrade it took a while to find that it was a benefit for us. We stayed here for 4 nights and were able to receive an upgrade for our last two nights. Only a Continental breakfast is included which is fruit, toast, pastries and juice but there are so many other great things on the menu it would be better if you could pay extra to to upgrade your breakfast instead of ordering two and wasting a lot of food (which we did most mornings).

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