Hotel

Krystal Grand Cancun

Cancun 4.0

Overview

Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

400

Rooms

Standard
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
  • Maximum 3 adults
Standard
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Standard Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Standard Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Superior Ocean Front
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Superior Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Deluxe Ocean Front with Balcony
947 square feet
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Deluxe Ocean Front with Balcony
947 square feet
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV

Altitude Suite
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Altitude Suite
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

•  Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Suite Oceanfront
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Suite Oceanfront
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Altitude Corner Suite Ocean Front
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Altitude Corner Suite Ocean Front
Featured amenities
Included in all rooms
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Room service ($)
  • Safe
  • TV
Additional details

All Altitude suites offer preferred status, upgraded amenities and services such as:

• Personalized check-in and check-out at the Private Club Lounge

• Daily continental breakfast service, fine liquors served in the lounge.

• Free of charge Room service.

• Onsite exclusive preferred Club Bar

• Upgraded mini-bar service and bathroom amenities.

• In-room Espresso coffee machine

• Full HD 50” flat screen

• Bali beds in the pool and beach area exclusively for Altitude guests (*Reservations required; one complimentary day per stay.)

• Pillow menu

Amenities


Location

Address
Blvd. Kukulcan km 8.5 Zona Hotelera,, Cancun, Quintana Roo, 77500, Mexico

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.3
  • Location 4.6
  • Rooms 3.9
  • Service 4.1
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Krystal gave us the most Grand of a time!

Samantha C on Apr 12, 2025

The resort location is probably the best in Cancun given its breathtaking beach. Our room was clean with a nice terrace which gave us extra hangout space. The best of it all were the service where everyone... was just so nice and friendly! Shout outs to a selective few that totally deserve our praises including the entire Entertainment Team (Kenia, Martin, Carlos, Alejandro and Rene) whom gave us endless amount of entertainment and Mark at the front whom was extremely helpful in assisting us in navigating downtown Cancun. We would 100 percent come back! It was our family’s first visit and definitely won’t be out last!

TripAdvisor users rated this property 5 out of 5

First time in Cancun. We will be back to Krystal Grand!

Kevin C on Apr 12, 2025

The beach and scenery are amazing. The pools are wonderful. The gym is one of the best I have ever used in any of my travels anywhere. The games room (Adventure Friends) was a wonderful after dinner experi...ence for our whole family. Kenya and Martin from the entertainment team were lovely. Joshua from Adventure Friends was so incredibly kind and friendly. We looked forward to seeing these people every day. Miguel at the buffet was by far our best server. Mark at the front desk was also very helpful and incredibly welcoming. All of our interactions with all staff at the resort were pleasant and helpful. We loved it here and we will be back.

Vacation Offers

  • Save $250 with a minimum 7-night stay at select all-inclusive Krystal Hotels & Resorts in Mexico.

    Cancun, Los Cabos, Puerto Vallarta, Ixtapa, Riviera Maya
  • Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.

    Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten

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