Overview
This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers. Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per room per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
169
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Seating area
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room wine
- Liquor dispenser
Amenities
Lobby render
Reception render
Reception render
Lobby Bar render
Bugambilias Restaurant render
Flamingos Restaurant render
Momo Restaurant render
Spa - render
Beauty Salon render
Beauty Salon render
Playroom render
Playroom render
Playroom render
Playground render
Playground render
Gym render
Gym render
Aqua Safari render
Location
Reviews
TripAdvisor Traveler Rating
Nice snorkeling resort...some cons
amber w (Hot Springs, Arkansas) on Mar 09, 2025
Where Cozumel Palace does well, it exceeds. This was our 6th time in Cozumel...16th time in MX. We picked this resort for the reef it sits on. The snorkeling is amazing...octopus, starfish, trunkfish, etc.... Walking out your room to snorkel every day is great. While the Italian and Asian restaurants did not impress, the Mexican and Flamingos grill were excellente!! Our favorite time of the day was sitting at Flamingos, watching the sunset over the teal waters...listening to a two-person band. There are pros and cons to a small resort. It's harder to escape the loud partying. You can hear EVERYTHING in your room...construction noise, loud music at the pool, even voices in the hall or bathroom noises next door. I would love to see this place become adult-only. The overall staff mood is good, but not the level of Atelier Cancun. However, Bryan and Argenis (Flamingos) give 5-star luxury service. They are standouts and an asset to the resort. SPA: Really nice. First massuese wasnt great, but following ones were. Marie and Argelia were amazing. ENTERTAINMENT: Typical cheesy magic shows that please kids, but loved the bands...Alex and Alex and then Marlon and Augustine were great. ROOMS: You can't guarantee what room type you'll get...or if you'll have privacy and a hammock balcony. We had to push our beds together...kind of silly for the price we paid. But nice rooms overall. REMODEL: As of March 10, 2025 it was still in progress. Kudos to the designer. The furnishings are classy. Fake plants throught resort are lame though.
Always the best resort!
Erin H (Lakeville, Minnesota) on Mar 09, 2025
Gets better every year! Beautiful renovation. Incredible restaurants. We love the crepe and coffee shop. Mostly we love to see the familiar faces of the staff each year. The absolute best service and great... people work here. The beds are so comfortable. Everything is so clean and comfortable. There is no where we would rather go and will be back again next winter!
Vacation Offers
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Save $250 with a minimum 5-night stay at select all-inclusive Palace Resorts in Mexico and Jamaica.
Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay, Riviera Maya
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