Active Advisories
Please be advised that from May 3 to May 17, 2024, the parkade at The Rimrock Banff will be closed for scheduled maintenance. Guests and visitors of the hotel during this timeframe will be extended complimentary valet service, and will have their vehicles parked offsite. To ensure efficient service, we kindly request that guests provide a minimum of 30 minutes notice for the valet team to retrieve their vehicles at any point during their visit.
Overview
Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
333
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 queen beds
- Mountain & Valley View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain & Valley View
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
Amenities
Entrance
Larkspur Lounge
Eden
Lobby
Primrose Restaurant
Balconies
Location
Reviews
TripAdvisor Traveler Rating
Really poor experience
Meghan E on Mar 12, 2025
Disappointing, scruffy hotel. I’ve stayed here many times through the years. It is clear they’ve stopped doing maintenance or taking care of/replacing what needs to be replaced. Our room was worn out and ...shabby. Furniture chipped and peeling. They moved us to a ‘new’ room in the exact same condition. We were told they are going through an extensive renovation ‘at some point’ in the future. Apparently they’ve just stopped upkeep entirely. The pool area was gross, dirty and the tiles were chipped or missing. The great room also needed maintenance - furniture looked very worn out and chipped. The ol’ gal needs a reno. It seems pretty dishonest for this hotel to charge the rates they do for how poorly kept it is. They should be pre-warning people.
I couldn't be more disappointed. Scam hotel, unhelpful staff to correct the issue, and tricks customers with an upsell.
Jeffrey D on Feb 28, 2025
DONT BE TRICKED. We haven't even left the hotel yet but can't wait to write this review to help others. They charged us 40% more than the current room rate, wouldn't refund us the difference, and tried to ...upsell us $180 more than what we already paid.
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