Active Advisories
The hotel will be closed for renovations from October 1st 2025 to April 30, 2026.
Overview
Located in Banff, The Rimrock Resort Hotel is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Guests love the resort's central and quiet location.
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
333
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 queen beds
- Mountain view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain view
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
- 1 king bed, or 2 queen beds
- Mountain & Valley View
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Mountain & Valley View
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Mini-fridge
- Safe
- TV
Amenities
Entrance
Larkspur Lounge
Eden
Lobby
Primrose Restaurant
Balconies
Location
Reviews
TripAdvisor Traveler Rating
Emperor's new clothes
hjh444 (Bawtry, United Kingdom) on Jul 12, 2025
Someone needs to say and be listened to as to how bad this hotel is. It cannot be allowed to rely on its beautiful views alone. The fact that the hotel is to fully close later this year for a full refurb m...ust be a huge red flag !! Our non smoking room looks like it had been smoked in for the last 50yrs. Unkempt, uncared for, unclean and nothing in it is of a condition to survive beyond the refurb. Currently the front and sides of the hotel are clad in scaffolding with a letter in every room (so we were informed by management) stating work will be taking place every day between 9am to 5pm, so to have a builder on the rig outside our window shouting down 7 floors to his colleague at 7.45am, let's say no more, but he-ho, we did get an apology from the receptionist after I went down to inquire, this trip I had to make, as our telephone didn't work, and still doesn't, despite reporting it 1hr after our check-in. Also be aware the hotel takes a down payment of $250 Canadian upon check-in, quite normal these days, but, as soon as you charge anything to your room, even below this amount, they increase this amount without informing you!!! Upon check out our final bill was less than the $250 but they had still taken the extra without our permission or advising us this was going to happen. Interestingly, it will now take 3 days or more to re-enter our account, As we were informed it's all down to our own bank!! Banff is amazing and to leave on a positive note is that the majority of the staff here, have been warm, friendly and attentive. It must be so difficult to work on the front line in a hotel with so many obvious issues.
Staff doesn’t care about poor conditions. Particle board furniture, leaky faucets, peeling paint, electric tool noises
862helenah (New Orleans, Louisiana) on Jul 08, 2025
Power tool noises, front desk unresponsive. Was told it’s going to be every summer. Peeling paint, leaky faucets, cheap particle board furniture for $1k/day. Shame because restaurants are very good - Eden ...is world class restaurant- but hotel forgot was hospitality is about. Do not stay here, just go to Eden.
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