TripAdvisor Traveler Rating

Just got back from 2 weeks at the pineapple resort .while we were there we celebrated our 50th wedding anniversary and my birthday we chose the pineapple after reading all of the reviews ie friendly staff... always smiling nothing too much trouble I don't know what hotel those people stayed in but it wasn't mine . It felt we must have been the wrong nationality as the mighty dollar seems to rule here . We had a lovely beach front room but halfway through the first week we found we found we had a lodger living in our closet a venimous centipede which was quickly dispatched by Jacob our hero security guard .it. might be the fact the hotel will soon be closing for an update that caused some of the staff to be un responsive and less than welcoming . Food was repetitive but good always found something we liked .Overall we had a good time but looking at the new prices for the end of this year we will not be returning as we feel the hotel although as good as it is does not justify the cost

This was our second visit to Pineapple Beach, having been there some 12 years ago. It's a pretty, well tended beach front resort and virtually all rooms have an ocean view. When we went there were a suffic...ient number of guests to make it sociable but never crowded, no queues for the pool, sunbeds, bar, restaurants, etc. The staff were really friendly and helpful and the food was of a very high standard throughout, mainly buffet service with a plentiful selection of items (I particularly enjoyed the pork loin, roast turkey and rump steak). We would definitely come back here again - it's a good, clean venue with airy and spacious rooms but without the 5 star price tag, However, do remember the "tourist tax" as you might get an unpleasant surprise at the end of your trip when you check out. I'd naively assumed that this had been included in the overall price of the holiday but I was wrong. At Pineapple Beach it works out at $18 per person per night so for two of us for 10 nights we ended up forking out $360 (£246) when we went to settle up. I don't know what would happen if you'd spent all your holiday money and didn't have a credit/debit card so please don't get caught out !

when ever i book a holiday i always read the reviews, but have never written one until now! we stayed in june for 11 nights, we wish we could of stayed longer, all the staff were friendly. The restaurants ...were good the buffet restaurant had lots of choice and they varied the menu,the roast meats were good. The coffee shop was a great addition it opens at 6.30am with a varied drinks menu, and a selection of cakes ,sandwiches and fresh fruit pots.the grounds were pristine, our room was beach front which was even better than we could of imagined. The beach was clean lovely white sand clear warm waters, like previous reviews sun beds werent an issue. weve stayed at a few carribean hotels we enjoyed our stay here and we would like to return because it was small friendly, clean, and very relaxing due to the thought that has been put into the guests overall stay with the nightly entertainment different pool areas seating areas coffee shop. Thank you to all the staff for a wonderful stay and lasting memories.

Returned after 13 years and many changes in ownership. Overall. a great step forward. Yes, there are things that need improving, overall comfortable and relaxing for this price point. Great beach. Food is ...ok but not gourmet, as excepted. (You will not go hungry). Management is very responsive. Help can be inconsistent…some great, some as others have stated not so… This is the place where either you like it and keep coming back ( as many during our stay have) or are disappointed as you expected something else. Sorry but this is not Sandals… party place… If you are looking to relax …. good choice !

Check in was via a QR code which was a bit confusing and it was slightly disappointing our room was not ready until a couple of hours after we arrived, but once we were in our room we were instantly on hol...iday. Our room was everything we wanted it to be. It was spacious, air conditioned, and literally steps from the beach. At night we sat on our porch with drinks in hand listening to the sea. There was plenty of storage space, the bed was big and very comfortable and the pillows were just right. The shower was superb. Room towels were renewed every other day and bottled water was provided. The only suggestion we have would be to change the toilet door to a solid door in lieu of a louvred one to provide more privacy. The majority, say 95%, of the resort staff were extremely friendly, polite, helpful and great fun and went out of their way to make our stay as enjoyable as possible. A few staff members were a bit grumpy, but that's always going to be the case. The resort is exceptionally clean and very well maintained. Staff work hard to keep things at a high standard. The beach was beautiful and the sea was crystal clear and there wasn't any sargassum. There are three pools and they are all very well looked after. There was no shortage of sunbeds on the beach or at the pools and there were towels available at the various storage points. We booked reservations at the Pineapple Grill and at Chef Pietro's but much preferred the Topaz buffet where the choices were varied and plentiful. The food was never piping hot (including at the a la carte restaurants), but that was partly due to guests not closing the lids on the food containers. The nightly entertainment was good fun and enjoyable with great effort made by staff to provide a variety of different things. We went on two trips, a private island tour and to the Shirley Heights sunset party, both were very reasonably priced, interesting and provided good experiences.