Overview
Tucked away on a secluded 100 acre peninsula on the southeastern coast of Antigua surrounded by two white sand beaches.
Resort fees include
- Wi-Fi
Other fees include
- Antigua Tourism Guest Levy (effective for travel from October 1, 2021).
- This fee is per GUEST per night (6 years and up)
Check in
3 p.m.
Check out
12 p.m.
Rooms
240
Inclusions
- Daily activities
- All taxes
Rooms
Amenities
Location
Reviews
Wonderful relaxing holiday
loun152 (Littlehampton, United Kingdom) on Oct 31, 2024
We spent two wonderful weeks in Antigua earlier in October 2024 and wanted to thank the wonderful staff who made our stay so memorable. When we arrived we were shown to our 1st floor beach view room which was very comfy and had everything you could need: Large King bed with nice linens, tea/coffee making facilities, fridge, dual sinks in the bathroom, bath and shower combination. We were checked in and finally out by Keanaleen and Calica who checked in with each time we passed the reception desk, nothing was too much trouble. The food was great being able to chose different restaurants each night was nice we particularly liked the Rainbow restaurant for Italian night and Docksider for roast dinner on Sunday evening. Shout out to some of the servers Letoya, T'wanna, Vanessa, Luinda. Breakfasts were taken in Rainbow with Michal the smoothly maker par excellence! Lunch times were spent at 11/11 good choice of food - from pizzas to fresh fish. We had a wonderful evening at Piccolo Mondo in the 1st week and it was wonderful - the food was amazing and the drinks expertly mixed by Vincent! My only minor point due to the heat wave during our stay in Antigua the restaurant was extremely hot (being a lady of a certain age) and I would have preferred to have sat under a fan. Each evening we could return after dinner to the Jacaranda and Chad was there serving drinks. The resort has a 24 hour coffee shop serving coffee, tea, snacks and chilled beverages and our star staff member there was Joeanne who always was happy to brew my iced tea. We booked 2 trips through the resort both of which we thought were good value - the Pink Panther safari and the trip of Stingray City to swim with the stingrays of the island. Pools - we stayed mainly by the main pool Reef Deck Bar and plentiful towels available. Beaches we spent time on and swam in the sea on both sides of the spit of the resort. We thought the resort was great - there is some building work going updating rooms but the builders were polite and noise was minimal. Finally a big shout out to our wonderful cleaner Heather who kept the room spotless - checking back in with us on one day when my husband was unwell due to a pre-existing health condition and we needed to stay in the room. She brought us more coffee and tea and made sure we had everything we needed. We would love to return and have started saving for 2025!! thanks
SAVE YOUR MONEY!! HORRIBLE EXPERIANCE!! BOOK ELSEWHERE!!
David B on Oct 30, 2024
I just returned from a stay at Saint James Antigua, and I must warn potential guests: buyer beware! To anyone considering booking this resort, I cannot recommend it. The experience fell far short of what our group expected. This resort is not typical; it's also a timeshare property, which means it caters more towards families. While I respect that, I was under the impression we could enjoy a relaxing vacation by the pool or beach with island music playing and an upbeat vibe—unfortunately, that was not the case. The one pool that did have music played it very quietly, and the noise from children splashing around drowned it out. Initially, I was impressed with the property. It features multiple restaurants with diverse menus, two beach areas, and various pool options. However, the reviews I read did not mention the issues our group faced. Here are the problems we encountered: We checked in on a busy turnover day and waited about 20 minutes, which was manageable. The staff was friendly, but they failed to inform us about an important orientation session that detailed the dining schedule and weekly activities. We only discovered this when we attempted to dine at one of the restaurants and were told we couldn’t because we needed a reservation. This miscommunication frustrated not only our group but several other vacationers who also missed the memo. Consequently, we ended up waiting a long time to eat dinner at another restaurant, only to receive our meal at 11 PM. If you choose this resort, remember to make your dinner reservations in the morning—reservations are only taken for the same day. Now, regarding the food: breakfast was decent for a resort buffet, but lunch was hit or miss. The only consistently good meal we found was at the dockside bar and grill, where the food was made to order and served hot. However, dinner was a nightmare. The food was cold and lacked seasoning, and it took us an hour and a half to receive our meals. Throughout our stay, we repeatedly heard that they were short-staffed. While I empathize with the staff—who were doing multiple jobs—service was painfully slow, especially since the bar was not close to the restaurant. Refills for drinks, including water, were non-existent despite how easily accessible they were. Another issue was our room. We had booked a ground-floor beach walk-out, but upon check-in, we were assigned a second-floor beach view instead. Even though we had booked through a travel agency six months prior, we were told our rate remained the same, despite not receiving the promised direct beach access. This was unacceptable to our group. On a positive note, the room was spacious and well-kept. However, we experienced several maintenance issues: low shower pressure made rinsing off a hassle, the toilet paper holder was broken, and while our air conditioner worked perfectly, others in our group faced difficulties. Although we reported these issues to management, we received no follow-up from maintenance, despite management promising twice that they would address our concerns. One more thing: the resort offers various water activities, but the nightlife is lifeless compared to other Caribbean resorts we've visited. In conclusion, I personally cannot recommend this resort. Save your money!
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