Overview
Tucked away on a secluded 100 acre peninsula on the southeastern coast of Antigua surrounded by two white sand beaches.
Resort fees include
- Wi-Fi
Other fees include
- Antigua Tourism Guest Levy (effective for travel from October 1, 2021).
- This fee is per GUEST per night (6 years and up)
Check in
3 p.m.
Check out
12 p.m.
Rooms
240
Inclusions
- Daily activities
- All taxes
Rooms
Amenities
Location
Reviews
Great Resort But Avoid the Older Rooms
Edward F (Lawrence Township, New Jersey) on Nov 20, 2024
We stayed for a week in mid-November in one of the resort's premium rooms in the Hibiscus building. Our expectations were high as we had previously stayed at the St James Club on St Lucia. First, the positives: 1. The food; great variety and well prepared. Not easy given the diversity of countries and cultures that all their guests come from (mostly, UK, US and India). This was true of both the buffet service and the a la carte meals where one orders from a menu. The lobster dinner at the Piccolo Mondo was the best meal we had while there. Also, the baked goods (bread, rolls, and pastries made on site) were especially excellent. Hats off to their baker, Andy C. (2) Service – wait staff at all the restaurants was attentive, friendly and flexible; (3) Activities: we enjoyed using the catamarans and sailing around Mamora Bay, but the highlight of the trip was the snorkeling excursion to Green Island, which has a magnificent beach. On that excursion, our hosts Shaquille and Dejon set out a beautiful lunch when we stopped at Green Island. They also kept the rum punch flowing. They were terrific guides on a great day trip. The negatives: (1) our premium room in the Hibiscus building was on the grungy, worn-down side, with a bathroom that could have used a good scrubbing and some re-grouting on the tiles. There was also a bit of mildew on the wall above the AC unit (see photos); (2) Pink Panther tour: the open-air Jeep had a diesel engine that belched fumes and made the ride unpleasant. Also, very difficult to hear the driver’s narration. We would have done better hiring a driver to take us in a comfortable car to all the sites we saw on this tour (Nelson Dockyard, Shirley Heights, Devil’s Bridge etc.). If we ever return, we will go up-scale on the room and make sure it is in one of the newer buildings.
No duty of care for a guest who became unwell.
DayTrip60798252133 (London, United Kingdom) on Nov 17, 2024
Review: Appalling Service and Lack of Care at St. James’s Club Antigua My stay at St. James’s Club Antigua was distressing due to the shockingly poor treatment I received after falling ill. On day four, I suffered severe food poisoning and became dangerously dehydrated. I called reception three times and spoke to different staff members, pleading for water. Despite this being an all-inclusive resort, I was refused water each time. I even offered to pay for it but was told that the hotel only provides one 500ml bottle of water on the first day of the stay—an outrageous policy—one 500ml bottle of water per person during a nine-day holiday. You have to find places to get the bottle refilled. Not easy when your very unwell. In desperation, I started walking up the steep hill from my room, wearing a nightdress and slippers, but the pain in my stomach was unbearable. When I couldn’t go any further, I begged a security guard for water. He ignored me, walking away and leaving me slumped over a fence, weak and in agony. On day three of my illness, I spoke with a duty manager. To my disbelief, I was told I should have been drinking water from the faucet in my room. However, the faucet was rusty and corroded, and I didn’t feel it was safe to drink from, especially in my already fragile state. The staff's indifference and lack of compassion were nothing short of appalling. Every guest should be treated equally, particularly when unwell. This experience turned what was meant to be a relaxing holiday into a nightmare. However, a guest told us we could buy bottled water in the gift shop for 4 USD a bottle, and that's exactly how I got a supply of fresh drinking water. I strongly urge management to reconsider their policies and address these issues to ensure no guest is ever subjected to such treatment again.
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