TripAdvisor Traveler Rating

The room was clean and comfortable and the hotel is close to the main shopping and eating areas. The staff were very welcoming and friendly and I would like to thank the reception staff for the care and help they gave my husband and I when our case failed to be delivered when expected. We had a lovely stay and would recommend the Ptarmigan Inn to anyone visiting Banff ??

From checking in a smart friendly hotel room was amazing Staff could not do enough So helpful Hot tub steam room and sauna all really good Parking garage smart tide plenty of room Free bus tickets in Banff Bar smart Didn’t eat there as only seem to do Italian tomato base pasta

Travelling around Canada Banff was our second stop. The Ptarmigan Inn is a lovely place to stay. The rooms are big with 2 large beds super comfortable slept very well. Breakfast was great many option to choose from. We didn't have dinner here and decided to try other restaurants in the area which was super close to get to. The hotel is situated on the main road in Banff and most restaurants are easy walking distance. I would definitely come back to the Ptarmigan Inn and would definitely recommend this place

This rustic oasis in downtown Banff was everything and more that we could have asked for. Clean, and nice soap products. The bedding was to die for! We had a mountain view room with a balcony. I would skip the balcony since it overlooked a parking lot. The service was outstanding! Hope to go back one day.

A good choice for a few days in Banff. Our room was a superior king which was very comfortable with added bonus of a coffee maker and fridge.The hotel is located on Banff Avenue so there was only a short walk to a large array of shops and restaurants. The bar at the front of the hotel serves a good selection of food together with a good drinks menu. Great service from bar tender Hammish. The only downside was the view as the hotel looked out onto the car park and the side of another hotel.