Catalonia Playa Maroma
Playa del Carmen 4.0
Overview
The Hotel Catalonia Playa Maroma is located on the beautiful beach of Punta Maroma. Surrounded by lush mangroves and breathtaking landscapes typical to the Yucatan Jungle this resort is perfect for relaxation and adventure.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
410
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Concierge service
- Connecting rooms available (subject to availability)
- Seating area
- Smoke-free
- Renovated in: 2017
- A/C
- Complimentary coffee/tea
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- TV
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Located on floors 1 to 3
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Concierge service
- Connecting rooms available (subject to availability)
- Seating area
- Smoke-free
- Renovated in: 2016
- A/C
- Complimentary coffee/tea
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed
- Garden view
- No more than 2 guests in the room
- 1 king bed
- Garden view
- Located on floors 1 to 3
- Minimum 2 adults, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Climate control
- Coffee maker
- Jetted tub
- Seating area
- Smoke-free
- Renovated in: 2016
- A/C
- Complimentary coffee/tea
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- TV
Privilege amenities include;
- Privileged guest identification
- 24-hours room service
- 10% discount on massage and treatments at Alegria Spa. Reservation required (age 18+)
- One access to Alegria Spa water circuit (subject to availability, age 18+)
- Beach towels delivered in the room, only on arrival
- Turndown service
- 10% discount on romantic dinner
- 10% discount at the resort boutique and shops
- 10% discount on all extra services at the resort
- Early check-in and late check-out (3 pm) subject to availability
- Privileged beach area
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Complimentary coffee/tea
- Crib (on request, $)
- Desk
- Hair dryer
- Housekeeping
- Laptop safe
- Mini-bar stocked daily
- Phone
- Safe
- TV
Amenities
- No elevator.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
- Playground
Mini Club
Type | Amenities | |
---|---|---|
MaLoo Bar - Fresh Natural Juice Bar | Bar, Pool bar | Open air |
Aromes Coffee & Lounge | Bar | Open air |
Margarita Swim-Up Bar | Bar, Swim-up bar | Open air |
Palapa Bar | Bar, Beach bar | Open air |
Bar Tequila | Bar, Lobby bar | Open air |
Cat´s Disco | Nightclub | Dance floor, Live DJs |
MaLoo Bar - Fresh Natural Juice Bar | ||
Type | Bar, Pool bar | |
Amenities | Open air | |
Aromes Coffee & Lounge | ||
Type | Bar | |
Amenities | Open air | |
Margarita Swim-Up Bar | ||
Type | Bar, Swim-up bar | |
Amenities | Open air | |
Palapa Bar | ||
Type | Bar, Beach bar | |
Amenities | Open air | |
Bar Tequila | ||
Type | Bar, Lobby bar | |
Amenities | Open air | |
Cat´s Disco | ||
Type | Nightclub | |
Amenities | Dance floor, Live DJs |
All shows, nightclubs and attractions are subject to change.
Check-out time: 12 p.m.
- Check-in at front desk
Wi-Fi
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Bloved Restaurant | À la carte | International | Breakfast, Dinner, Lunch | Dress code, Exclusive to "Privileged" Guests |
Terrace Tapas | À la carte | Tapas | Dinner | Dress code |
Ayami | À la carte | Asian, Sushi | Dinner | Dress code |
Grill | À la carte | Grill/steak house | Dinner | Dress code |
Adelita | À la carte | Mexican | Dinner | Dress code |
Toscana | À la carte | Italian | Dinner | Dress code |
Creperie | À la carte | Sweet and Salty Crepes | All day dining | |
El Pajarito | Buffet | International | Breakfast, Dinner, Lunch | |
Snack Bar | Snack bar | International | Snacks | |
Butipa Catala | International | Snacks | ||
Bloved Restaurant | ||||
Type of restaurant | À la carte | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | Dress code, Exclusive to "Privileged" Guests | |||
Terrace Tapas | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Tapas | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Ayami | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian, Sushi | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Grill | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Adelita | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Toscana | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Creperie | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Sweet and Salty Crepes | |||
Open for | All day dining | |||
Additional Information | ||||
El Pajarito | ||||
Type of restaurant | Buffet | |||
Type of cuisine | International | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information | ||||
Snack Bar | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information | ||||
Butipa Catala | ||||
Type of restaurant | ||||
Type of cuisine | International | |||
Open for | Snacks | |||
Additional Information |
- Rooms: 410
- Floors: 3
- Built in: 2000
- Renovated in: 2017
- Eco-friendly hotel
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
- Beach front
- Public beach
-
All-inclusive: Included
- 4 à la carte per 7 night stay
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic drinks
- Breakfast, lunch and dinner: Included
Pools
- Activity pools: 1
- Freshwater pools: 1
- Outdoor pools: 1
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site ($)
Other sports
- Aerobics: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Nightly entertainment: on site
- 24 hour front desk
- ATM available ($)
- Baggage check
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car Rental available ($)
Aerial
Pool Aerial
Pool
Pool Lounge
Beach
Beach
Exterior
Alegria Spa
Fitness Center
Privileged Beloved Restaurant
Ayami Barra
Grill
Terrace Tapas
Tio Pedro
Butipa Catala
Stick & Dip
Ma Loo Bar
Mini Club
Theater
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Visited January 2025
CathyPat1959 (London, Canada) on Jan 18, 2025
This was my second time at this resort and it certainly did not disappoint!!!!!!! Everyone at this resort made us feel like Queens the entire week we were so spoiled!!! We have been travelling to Mexico ...for the past 15 years staying in various resorts, this one by far is the best!! The beach is the best I've ever seen in this part of Mexico. beautiful soft white sand, no rocks in the water, very little sargassum. The grounds are very well kept and very pretty. Yes, the Coati are a nuisance however, people need to stop feeding them and they would stop begging and stealing people's food. Check in - We were met by Ruben who turned out to be a great wealth of knowledge as our week went on. Since we arrived early in the day our room was not ready until 3pm which we expected and no big deal, we still had full use of the facilities. Once our room was ready Ruben took us on a tour and to our room. During our stay he took us on a couple tours of the property explaining everything as we went. We made a point of going up to the lobby every morning just to say "hello" and to see his smiling face. Rooms - We stayed in building #5 which is very close to the beach, pool and restaurants. Our room was absolutely beautiful and just what we had requested. Beds are very comfortable, soft sheets, fluffy pillows and towels. Housekeeping does a great job of keeping rooms clean. Restaurants - we DID NOT have one bad meal !!! My only complaint was I ate way too much!! We had breakfast every morning at BLoved - special thanks to all the staff for their amazing service, most of whom remembered me from my visit last year. Bernabe, Alejandra, Quirino, Janeth. We also ate lunch and dinner there a couple of times during our stay, the food is absolutely amazing. During our dinner visit my travel partner's sandal broke. (hahaha) Well.. our waitress Karla came to her rescue by bringing her a pair of slippers so she wouldn't have to barefoot. We also ate at a few of the a la carte restaurants - special shout out to the following: Mamma Mia - Theodoro Borromeo and Leonardo Terrace - Gabrielle Ayami - Kevin Bartenders - Fernando Cruz - and the gentleman that served us on the beach (I'm sorry I did not write down his name) they made sure we were never without a beverage in our hand. Guest services............ these ladies went ABOVE AND BEYOND to ensure our trip was a success. Special thanks to Consuelas and Arantza you both made our visit memorable and we felt like queens the entire week.
Sweet “BUT”
James S (Edmonton, Canada) on Jan 15, 2025
Nice place but we found the reservation system is so bad to get into the other restaurants and many complained. IT is not a hard system to make this holiday easier to make these reservations. If they tried.... Privileged only get into one restaurant and pool which is loaded with children. Don’t get us wrong this place great for family but with no adult pool not for me. Is it worth the extra funds? Lots that don’t pay to be around our special pool. New Years bash was a the hugest flop I have ever seen in my 45 years of traveling the world. No dance floor, but music is what staff enjoy . They sell bottles of wine and table for a show,for a huge price? Show was not there. Us,,,the baby boomers buying these over priced tables. Not some younger that enjoys head banging music. Where I come from they have a large variety of music. The show was maybe up of some dance group that watch to much tv shows on dancing. Came to the stage once every two or more hours. Staff was great every where and after battle with the unpleasant lady at the grill, we got into the grill after going back to customer service. Due to trying and trying to make res. Tons of open tables from start to finish, so was not full as she said. Ivan had to be a true rep on how all staff should be towards customers. He was the waiter who took over after the upset host sat us down with frowns. The burger place was ok but the fries or wedges were ice cold sent back and came tough and had to be microwave. But the burger was hot and good. Why no pool services for drinks ?… afraid to let your guest drink into your proFits?… Room was great, housekeeper was also very good. She made our fresh and we thank her very much, great job. Pool where we had privilege had not been cleaned since 31 had one gal to clean outside of pool she just swam around thinking she was a customer. Oh yes talk about the people smoking e cigs around the pool too.As a professional Manger of huge construction company it boils down lack of supervision. In the end if these two staff did not fulfill our vacation we would not even give a star.
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