Hilton Cancun Mar Caribe
Cancun 5.0
Overview
Experience the allure of the Mexican Caribbean at Hilton Cancun Mar Caribe All-Inclusive Resort. Perched on Cancun’s glistening shoreline this resort seamlessly blends comfort with elegance. With panoramic ocean vistas, sumptuous dining, and boundless amenities, it's an all inclusive retreat that promises cherished moments. Whether you're basking on the golden sands, rejuvenating with spa treatments, or immersing yourself in Cancun’s vibrant culture, every desire is catered to. The unmistakable touch of Hilton hospitality meets the heart of Mexico. Dive into a world of enchantment at Hilton Cancun Mar Caribe All-Inclusive Resort.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
540
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Located on floors 7 to 11
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Large Balcony
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
- 2 queen beds
- Resort view
- No more than 4 guests in the room
- 2 queen beds
- Resort view
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
- 2 queen beds
- Ocean view
- No more than 4 guests in the room
- 2 queen beds
- Ocean view
- Located on floors 5 to 7
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Juliet Balcony
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Located on floors 2 to 8
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Large Balcony
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
- Exclusive arrival experience
- Upgraded minibar
- Access to the Enclave Lounge with premium liquor brands and chef’s assorted tapas.
- Private pool areas and dedicated beachfront area
- In-room welcome amenities and more.
- 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 2 queen beds
- Oceanfront
- Located on Ground floor
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Patio
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
Guests who book an Enclave room category receive the following inclusions:
- Exclusive arrival experience
- Upgraded minibar
- Access to the Enclave Lounge with premium liquor brands and chef’s assorted tapas.
- Private pool areas and dedicated beachfront area
- In-room welcome amenities and more.
- 2 queen beds
- Oceanfront
- No more than 4 guests in the room
- 2 queen beds
- Oceanfront
- Maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- Juliet Balcony
- Bathrobes
- Mini-bar
- Phone
- Safe
- TV
Guests who book an Enclave room category receive the following inclusions:
- Exclusive arrival experience
- Upgraded minibar
- Access to the Enclave Lounge with premium liquor brands and chef’s assorted tapas.
- Private pool areas and dedicated beachfront area
- In-room welcome amenities and more.
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Waterpark
Beach Bunch (Kids club):
This resort has engaging activities for everyone in your family. Children can make arts and crafts at the Kids Club. The Teens Club has video games and bumper pool. Find movies, board games, and story time in the Family Room.
Sandbar Social (Teens club):
- Children ages: 0 to 12
Type | Amenities | |
---|---|---|
Waiting Bar | Bar | |
Cocomar | Bar, Beach bar | |
Pool Bar | Bar, Pool bar | |
Lobby Bar | Bar, Lobby bar | |
Waiting Bar | ||
Type | Bar | |
Amenities | ||
Cocomar | ||
Type | Bar, Beach bar | |
Amenities | ||
Pool Bar | ||
Type | Bar, Pool bar | |
Amenities | ||
Lobby Bar | ||
Type | Bar, Lobby bar | |
Amenities |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Azulinda | Café | Coffee and Pastries | All day dining | |
Chala | Snack bar | Local | Snacks | |
Flama STK | À la carte | Grill/steak house | Dinner | Dress code |
La Luce | À la carte | Italian, Mediterranean | Dinner | Dress code |
Maxal | À la carte | Mexican | Dinner | Dress code |
Noriku | À la carte | Asian | Dinner | Dress code |
Seasalt | Snack bar | American | Snacks | |
Vela | Buffet | American, International, Local | Breakfast, Dinner, Lunch | |
Azulinda | ||||
Type of restaurant | Café | |||
Type of cuisine | Coffee and Pastries | |||
Open for | All day dining | |||
Additional Information | ||||
Chala | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | Local | |||
Open for | Snacks | |||
Additional Information | ||||
Flama STK | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Grill/steak house | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
La Luce | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Italian, Mediterranean | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Maxal | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Mexican | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Noriku | ||||
Type of restaurant | À la carte | |||
Type of cuisine | Asian | |||
Open for | Dinner | |||
Additional Information | Dress code | |||
Seasalt | ||||
Type of restaurant | Snack bar | |||
Type of cuisine | American | |||
Open for | Snacks | |||
Additional Information | ||||
Vela | ||||
Type of restaurant | Buffet | |||
Type of cuisine | American, International, Local | |||
Open for | Breakfast, Dinner, Lunch | |||
Additional Information |
- Rooms: 540
- Pets allowed
- Smoke-free options
- Fitness centre
- Salon available ($)
- Spa available ($)
- Spa treatments available ($)
- Water circuit
- Yoga
- Beach front
- Public beach
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
- Pets allowed available ($)
Pets allowed, $50USD non-refundable fee, 23 kg maximum, no fees apply to service animals. Please reach out to the hotel direct to confirm availability.
Pools
- Adults only pools: 7
- Kids pools: 1
- Outdoor pools: 5
Other activities
- Daily activities
- Nightly entertainment
- 24 hour front desk
- Concierge
- Multilingual staff
- Parking
- Valet parking
Aerial view
Beach
Beach
Pool Overview
Pool
Pool
Aqua park
Beach Bunch Kids Club
Beach Bunch Kids Club
Sandbar Social Teens Club
La Luce Restaurant
Noriku Restaurant
Maxal Restaurant
Seasalt
Chala
Fitness Centre
Spa
Spa
Weddings
Weddings
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 5.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.5
Not as good as expected
Shawn A on Jan 18, 2025
Last year we went to Hilton all inclusive in Puerto Vallarta and this year decided on the Hilton Cancun Mar Caribe with our 2 kids aged 21 and 17 based on reviews. Arrived at around 1pm on Friday. We wer...e recognized as diamond and ushered to the enclave bar area for welcome drinks and check in. There was only one agent working check in with 2 groups in front of us so it was well over 30 minutes before we checked in. No complimentary or even paid upgrades offered. It would have been much faster and easer just using regular check-in which had at least 4 agents working. Our room was not ready so we went to the buffet. Took a while to get checked in since we didn't have a room assigned. Food was pretty sub par. At about 2:45pm our room was ready so we stopped at regular front desk to check in and got to our room which was on the 10th floor with a perfect view of the ocean. My wife went down to make dinner reservations at the dinner reservations desk. Nothing for Friday evening at steakhouse, Teppanyaki, or Italian. Saturday night earlier time for steakhouse was 8:30pm so she grabbed that. They asked if any special celebrations and she said yes Saturday was her birthday. We lounged in the room for a while on Friday after checking in, went to the pool for a bit, checked out the large main bar and then went to the Mexican restaurant. Unlike other reviews, this was the best restaurant that we ate at and it wasn't great. The waiter was fantastic. We were asked if we were celebrating anything when we arrived and we said not tonight, tomorrow night is my wife's birthday. We didn't check out the fire show that looked extremely busy and went to bed as we had an early morning. Saturday after spending the morning outside of the hotel, we had the pizza from the pool area which was much better than the buffet. We lounged at the pool followed by going to the bar before dinner. We ate at the steakhouse and caught glimpses of a birthday being celebrated with a song and special dessert. The food was not any better than Outback and our waiter was terrible as we were often waiting for water and drinks and service was beyond slow. We had dessert as well with no mention of my wife's birthday. What is the point of asking if there is a special celebration if they do nothing? Sunday we spend all day at the pool. We had the buffet for breakfast, again not great. Grabbed some regular and iced coffees and got some baileys from the bar. Went for some crepes from the cafe, which were very good. Again did pizza for lunch. The drinks service at the bar was fantastic. For dinner we had Teppanyaki. It was good and the first time our kids had experienced it, but again just average. We had low expectations for the food, but it was even worse than we expected. The drinks and service were very good. The only beer is Dos Equis and Tecate Light, would be nice to have some additional options. Finally, Diamond means nothing and is actually probably worse than having no status. No pre arrival e-mails or communications for special celebrations or dinner reservations, no room upgrades or expedited check in (probably takes longer), and had to reach out to support as I have still gotten 0 points from my stay.
Awesome kids club “Beach Bunch” at Hilton Mar Caribe
Alannah T on Jan 18, 2025
We had a wonderful stay at the Hilton Mar Caribe! Everyone very warm and friendly and great services. We signed up for the Enclave and loved the upstairs pools at the Chala Bar, only chest deep for our 4 y...ear old and 7 year old. Our son and daughter also loved the kids club, called “Beach Bunch”. They had wonderful activities planned around the clock, from crafts and colouring to karaoke, pizza making, and shows specifically for the kids! My kids loved the awesome indoor playground with a climbing wall, ball pit, and slide. They also have Nintendo Switch consoles and my son loved playing Mario Kart! The staff work so hard to keep the kids happy and safe. Shout out to Mari, Sam, Era, Ari, Gian, Andy, Dash, and Jamie! Thanks for everything!
Vacation Offers
-
Up to two kids and teens 17 years and under eat and stay for free with a minimum 3-night stay at select Hilton All-Inclusive Resorts in Mexico.
Cancun, Riviera Maya, Puerto Vallarta
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