All inclusive

Villa Del Palmar Cancun Luxury Beach Resort & Spa

Cancun 5.0

Overview

This beachfront luxury Resort is located in the pristine beaches of Playa Mujeres, a 25 minute drive north of the hotel zone and 35 minutes from Cancun’s International Airport. The area is home to Playa Mujeres resort complex and Golf Club, with a course designed by Greg Norman. The complex offers amazing service, extravagant amenities and plenty of activities to keep your adventurous side entertained.

Added value

Book a minimum 3-night stay in a One Bedroom Suite category or higher and receive complimentary access to the exclusive Family Program.  Car seats, strollers, monitors and more are available upon request at the property through the Family Program.  Going above and beyond to make young vacationers feel like VIP, kids aged 12 and younger will receive child size bathrobe and slippers to use during their stay and will enjoy the variety of activities at the Kids Club activities available at the resort.

Other Fees: Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

415

Rooms

Deluxe Garden View
538 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Garden View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Deluxe Ocean View
538 square feet
  • 1 king bed, or 2 queen beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

One Bedroom Ocean View
1152 square feet
  • 1 king bed
  • Ocean view
  • No more than 4 guests in the room
One Bedroom Ocean View
1152 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Two Bedroom Garden View Suite
1689 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
  • No more than 6 guests in the room
Two Bedroom Garden View Suite
1689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Two Bedroom Ocean View
1689 square feet
  • 2 king beds
  • Ocean view
  • No more than 6 guests in the room
Two Bedroom Ocean View
1689 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Phone
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Private balcony with oversized hammock

Amenities


Location

Address
Carretera a Punta Sam Km 5.2 Mza 9 Lote 3 SM-2, Zona Continental de Isla Mujeres, Cancun, Q.Roo, 77400, Mexico
32 km from CUN

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.0
  • Rooms 4.7
  • Service 4.5
  • Value 4.3
TripAdvisor users rated this property 3 out of 5

Disappointed

Silvio P on Mar 23, 2025

This resort is not what we expected. We booked a transfer with them and we paid for the private transportation 1-4 people. However we had to wait 40 minutes for the van when we arrived and we shared with... other families who were dropped first in a different hotel. We tried speaking at the concierge about this issue, they were rude, not helpful and just said to contact the representative that Booked the transfer for us. We then send an email to her and till now she hasn’t responded. Also on our way back to the airport we also had to share and to wait for the other family of 6 people to check-out and board the van. We did not agree to this! It is our 4th time in Mexico, first in Cancun and we had gone to a lot of all inclusive resorts and this resort don’t have a lunch buffet so you either have to eat at the snack bar, or in one a la carte restaurant or have in room dinning service. Also it is not kid friendly, the pools are deep and not life guards. The hallway railings are very low that one of our friend kids was already climbing it. Our kids friends all got little welcoming bag with treats and souvenir from Mexico and our son did not get any, we asked 2 times and first we were told by the concierge that we had to pay $30 and that our friends had it on their package and the second person we asked at the front desk said it was included but when we mentioned my son did not get it then she replied you have to pay $15 dollars for it if it wasn’t included. Our room smell very strong of paint, we had to leave the balcony open all day when we arrived. You have to sign bills all the time for everything you order even-though is all inclusive, and you can leave the tip there which they will deduct on the $500 deposit you make at the check in. Make sure you ask for a detailed charges when you check out since our friends were getting charged for a bottle of vodka they never ordered. It is so disappointing, we were really looking forward since we love Mexico and we never had any issues like this before at the previous all inclusive resorts. The hotel is beautiful and small, the a la carte restaurants were amazing, and the staff at the restaurants and bars were really nice and friendly, however we will not be coming back to this resort based on our experience.

TripAdvisor users rated this property 5 out of 5

Fun, Friendly & Exceptional!

Shay D on Mar 21, 2025

Alejandro & Jorge were the absolute best pool butlers! We can’t wait to return! They made sure we had everything we needed, took great care of us & were so fun! They have the best personalities for the job...! Checked on us consistently throughout the days & always had a smile!

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