All inclusive

Cozumel Palace

Cozumel 4.0

Overview

This elegant and intimate all-inclusive resort is perfect for families, couples and is a haven for scuba divers.  Enjoy the countless family activities on land or dive into an ocean of fun. This hotel has something for everyone.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

169

Rooms

Ocean View Suite
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Oceanfront Suite
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Oceanfront Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room wine
  • Liquor dispenser

Amenities


Location

Address
San Miguel Rafael E. Melgar, Cozumel, 77600, Mexico
3 km from CZM airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

GREAT experience at Cozumel Palace

ctclemson (Seneca, South Carolina) on Jul 16, 2024

I cannot say enough good things about Cozumel Palace. The best part...the people! The food, pool, water, and food were excellent, but the service and the people we exceptional. Specifically, there are a few people that stood out to us. First, Lourdes in the spa did several of my massages and they were all excellent. If you go, ask for her! Jairo in the pool service area was attentive and we never had to wait for our drinks. He anticipated our every need. Ivan and Karina in the Mexican restaurant were friendly and went over and beyond helping us, especially with food recommendations and ensuring our every need was met. In the breakfast and lunch buffet, Silvia remembered our names every day and make us feel welcome. Also, Rocio was a great server and made great drinks for lunch in the buffet restaurant. Jesus was an unbelievable server at Momo and gave great food and beverage suggestions. Everything he recommended was delicious. We did the wine tasting, which I HIGHLY recommend. Joel was knowledgeable and friendly and I plan to do this again on our next trip. Alexander assisted him in serving our food during the tasting and did an excellent job. Lastly, the entertainment staff helped make our trip fun and exciting. Especially Moises. He went out of his way to talk to us, get to know us, and ensure we were having a great time. If you are looking for an all-inclusive in Cozumel, the Palace Resort is the place to go.

TripAdvisor users rated this property 5 out of 5

Top notch

Brandy G on Jul 16, 2024

This is by far my favorite all inclusive. We have stayed here multiple times. The rooms are elegant and comfortable. Staff is super friendly and helpful. There are plenty of restaurants to eat at. Food is delicious. They stock the fridge with drinks and your room has snacks. Room service is 24/7. The palace is top notch. We love the entertainment staff. Charlie Jackson is the best! We also love the dive shop (aqua safari). Walter with aqua safari is a true gem. Amazing dive guide and such a great person in general. The playacar palace is a ferry ride over to the mainland and you can eat and hang out for free there too! We will never stay anywhere other than the palace when in Cozumel.

See More

Vacation Offers

  • Kids and teens aged 0-17 stay, play and eat free at select all-inclusive Palace Resorts in Mexico and Jamaica.

    Riviera Maya, Cancun, Cozumel, Ocho Rios - Runaway Bay, Montego Bay

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