Overview
The new Hyatt Place Edmonton-West is located near the West Edmonton Mall—the largest shopping mall in North America with over 800 stores, restaurants, an amusement park and a water park. And you’ll be impressed with the amenities that make your stay easy and efficient.
- Free breakfast.
Check in
3:00 p.m.
Check out
11:00 a.m.
Rooms
161
Inclusions
Rooms
Amenities
Breakfast hall
Gallery sofas
Gym
Pool
Location
Reviews
TripAdvisor Traveler Rating
Honest review.
roga_18 (Chilliwack, Canada) on Jun 04, 2025
I have stayed in Hyatt places before once in Los Angeles and Kelowna. This one is the worst. My expectations were a lot higher from previous visit from the other two hotels as a guideline. When we were c...hecking in, we did have a trainee. How did she describe the hotel features and pool? It was a little odd but rewrite it off to training. When we get to our room. It looked like the previous Hyatt place. We found out our mini fridge, was not working. Called the front desk they sent up. I believe the nighttime housekeeper. She was very nice and pleasant. Got me a big plastic bin full of ice until maintenance can look at it the next day. The next morning breakfast was a huge disappointment. One of the reasons why we pick Hyatt Place because of the awesome breakfasts we have at our previous visits. This location serve powder eggs, I believe pre-cooked bacon that not really bacon. This bacon was so thin. It just has one side to it. The hashbrowns were not even seasoned. I’m back to the room later in the day, Try to take a nap. Find out the the blackout blinds did not work either. They have swap out the mini fridge, however, did not transfer anything to the new fridge. The second morning breakfast was still low par. The upkeep in the hotel was not a Hyatt feel. More like it’s super 8. And now here is the kicker when we were checking out the front desk clerk, asked how was everything I said it was just fair not the best. The front desk said nothing say thank you and end of transaction. No customer service whatsoever I gave them the opportunity to rebuttal or ask about my concerns and the clerk did nothing.
My Go-to Hotel
Derek Y on May 26, 2025
Hyatt Place hotels are the best value hotels for quality and price. rooms are best layout and breakfast included is very good. I didn't use much of the amenities, but they are adequate. The staff are fri...endly and professional. one weird thing is one of the elevators opens to the back staff/laundry area randomly.
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