TripAdvisor Traveler Rating

Extremely comfortable and great facilities. Grocery store on the ground floor with great selection of food and wine. We stayed on the 24th floor and the view is great and the appliances in the suite were o...f great quality. Would return in a heartbeat.

At check-in, our room smelled of smoke. This is a non-smoking hotel, and housekeeping should have picked it up. Also, the dryer was broken and had to be replaced. Service is very slow and there are not en...ough chairs by the pool. There is no shade in the afternoon unless you pay $500 for a daily cabana. No upgrades or breakfast for titanium members. Did not feel like a Ritz experience and was very expensive

We were blown away by the service and accommodations at the Ritz-Carlton Residences, Waikiki. In a bustling city, this was truly a peaceful oasis. The warm hospitality began even before we arrived, with ...Jordan providing terrific suggestions for activities and restaurants. From the moment we arrived, we felt right at home. Our room was modern and the overall room layout was very comfortable. The sunset view from the balcony is spectacular. And the location is perfect - easy access to everything and yet set apart from everything too. We loved the pool and went swimming every night after dinner, it was never “a scene” / too crowded. The spa was top notch and even sent me home with a wonderful bag of spa goodies. I can’t wait to return!

Very modern and luxurious hotel in downtown Honolulu. We book booked a one bedroom corner suite. This was nice room as it had many more windows with lots of light. We liked the hardwood floors and th...e full kitchen. The washer and dryer also was a nice feature. The air conditioner worked great. We also enjoyed the sunset ocean views. Just know that you are in the heart of a busy city with all the city sounds. Only a five minute walk to the beach. Also we enjoyed the Tommy Bahama restaurant which is very close to the hotel. Also, please enjoy a nice walk along the Ala Moana canal which is behind the hotel. We walked to Diamond Head. Long walk but very doable.

Super deluxe hotel catering to every need.Only complaint is a klunky not user friendly elevator system.Other than that great rooms,beds and facilities. Food in house was great and the staff was wonderful .... Laundry facilities in all rooms.