TripAdvisor Traveler Rating

Came here for a couple of nights before going to Kapalua for a week… Been a decade and a half since we’ve been to Waikiki so don’t believe this was an option previously. It’s a few blocks from the water, ...but every suite has views which are wonderful… Right on the main street with great restaurants and shopping all in walking distance. Definitely has a different vibe than the other hotels that are on the sand, if you’re looking for action and energy that might be a better option, but if you’re looking for a world class service and relaxation, this one is tough to beat. Lots of options if you have a family so you have space, restaurant downstairs was fine and the service is unmatched. Was offered to pay for an upgrade when I checked in which hasn’t happened in 20 years of extensive travel so not sure on that one but overall a great experience.

Extremely comfortable and great facilities. Grocery store on the ground floor with great selection of food and wine. We stayed on the 24th floor and the view is great and the appliances in the suite were o...f great quality. Would return in a heartbeat.

At check-in, our room smelled of smoke. This is a non-smoking hotel, and housekeeping should have picked it up. Also, the dryer was broken and had to be replaced. Service is very slow and there are not en...ough chairs by the pool. There is no shade in the afternoon unless you pay $500 for a daily cabana. No upgrades or breakfast for titanium members. Did not feel like a Ritz experience and was very expensive

We were blown away by the service and accommodations at the Ritz-Carlton Residences, Waikiki. In a bustling city, this was truly a peaceful oasis. The warm hospitality began even before we arrived, with ...Jordan providing terrific suggestions for activities and restaurants. From the moment we arrived, we felt right at home. Our room was modern and the overall room layout was very comfortable. The sunset view from the balcony is spectacular. And the location is perfect - easy access to everything and yet set apart from everything too. We loved the pool and went swimming every night after dinner, it was never “a scene” / too crowded. The spa was top notch and even sent me home with a wonderful bag of spa goodies. I can’t wait to return!

Very modern and luxurious hotel in downtown Honolulu. We book booked a one bedroom corner suite. This was nice room as it had many more windows with lots of light. We liked the hardwood floors and th...e full kitchen. The washer and dryer also was a nice feature. The air conditioner worked great. We also enjoyed the sunset ocean views. Just know that you are in the heart of a busy city with all the city sounds. Only a five minute walk to the beach. Also we enjoyed the Tommy Bahama restaurant which is very close to the hotel. Also, please enjoy a nice walk along the Ala Moana canal which is behind the hotel. We walked to Diamond Head. Long walk but very doable.