Overview
This is Waikiki’s newest residential resort featuring luxurious ocean view studio, one, and two bedroom suites. The resort combines legendary service, global culinary experiences and distinctive amenities with residences. Residences include floor-to-ceiling windows, furnished kitchenettes/kitchens with premium brand appliances, washer and dryer and washlets. Located at the gateway to Waikiki next to Luxury Row with retailers such as Tiffany & Co, Channel and Gucci and featuring Hawaii’s first Dean & DeLuca and Sushi Sho. The beach, shopping, and dining are all just minutes away.
Check in
4:00 p.m.
Check out
12:00 p.m.
Inclusions
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Outstanding experience
Leeann P (Fort Worth, Texas) on Nov 20, 2024
Outstanding! My friends were in a two bedroom two bathroom unit on the 31st floor and I was in a standard room on the 28th floor. Service was outstanding in every area. We loved the adult pool and the snacks they brought every few hours. Housekeeping was in about twice a day. Had dinner at Quiora which was really good and a great view. Friends had the pre fix steak meal for 2 and there were leftovers for the next day. I had pasta which I loved. Bed was very comfortable. Three easy blocks to the beach and concierge will give you beach towels. Walking distance to everything you could want. Valet was always fast. Between Dean and Deluca and the Island Market on the ground floor of the property, you almost don't need to go anywhere else for food. Two small things: we didn't like any of the craft cocktails that were 20+ each. Also, right behind the pools one level down is an alleyway which is behind some shops and restaurants. Every morning, the dumpsters get emptied between 600-700 a.m. and woke me up. I am an early riser, so maybe that's why I heard it, but worth noting. The property is spendy (anywhere between 800-2500 per night depending on room category), but I would find a way and stay again!
The Best in Service!!!!
J8165VBcynthiap on Nov 04, 2024
AMAZING HOTEL!!! Not enough great things to say - wish I could live here full time. Staff is exceptional, all seemed genuinely interested that you were having a spectacular stay, always offering to help, went out of there way to get things for us, and just overall delivered on teh five star experience you would expect. Check in is unique since it's up several levels from ground. The valet service here is impeccable and they remember everyone who's coming/going. Very fast! Check in was great, welcome leis and welcome cocktail. No upgrades since this is a "residences," which was a new experience for me. The rooms are fabulous and have a full kitchen and washer and dryer. The bathrooms are large with two sinks and luxe amenities. All laid out for your arrival. There are welcome totes in the rooms and cookies. Coffee is great too. Pool staff was AMAZING. They immediately greeted everyone who arrived to get them pool chairs, cold water, and cocktail menus. I was SO impressed with our server Hart. This team was just working together to make sure everyone was getting a pool chaise, water, drinks, you name it. They even went and grabbed two new green totes that my aunt had pointed out that she liked. And there is nothing to beat the view and relaxation of that infinity pool. Bellhop Allen was also amazing, showing us all the amentities of the room. Housekeeping serviced the room everyday and just were terrific. Having just stayed at the Ritz Turtle Bay, where I was extremely disappointed, I can say this is the experience I would expect at a Ritz. I didn't feel nickel and dimed and I felt the staff here just loved their jobs (even if they maybe really didn't). It's clear the training and ethos of service here is ingrained all the way down from the top to every single person working there. I want to move in!!! Stay here - you will not be disappointed. Thank you Ritz Waikiki for an amazing stay. We'll be back.
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