TripAdvisor Traveler Rating

We were told we would get one cleaning half way through our stay. We left wash cloths on the floor of the shower to be taken out. They left them which is also a sign that the shower was not cleaned. The...y made the bed with the sheets going the wrong direction so they didn’t tuck in. I have NEVER stayed at a hotel where I had to remake the bed. REALLY!!!! We drove up to the Port Courier where a nice looking young bell man was standing. He had to move out of the driveway so our car could stop. Shouldn’t that be his cue to open my door. He just walked off. The issue here is this is a timeshare. The problem with timeshares is, if you own one, you pay in advance. In a normal hotel situation, you do not return if the service isn’t good. There is no incentive to keep the services high. At the timeshare presentation they said that the cleaning crew was a new contract. The older cleaners left for other islands after the fire in Lahaina. That fire was two years ago. Everyone in the service industry should know how to make a bed and pick up towels that were getting moldy by the hour in humid Hawaii. If you don’t have to come here because you own a timeshare, the stay at a regular hotel.

We stayed at a two bedroom in the newer part of the resort. Very roomy bedrooms bathrooms and great room (Kitchen, Dining, living, balcony with table for 6). Comfortable beds, basics in the kitchen (but no...thing more than salt and pepper as pantry). Easy to spend time in the unit, especially on the balcony. Nice pool, beach, boardwalk areas. We liked to restaurants on site. It is a short boardwalk or beach walk to get to restaurants at the next door resorts. Know before you go: One can Valet park ($) or self park for free in their garage. Nice, keeps the car cool. It is easy to just taxi/Uber/Shuttle to the hotel and take the area shuttle up and down the coast to Lahaina or other resort bases, saving $ on a rental car that can just sit there. Lots of "opportunity" to listen to Timeshare programs (we declined). We came in May, so mostly adults and preschoolers in the pool. Book your golf thru the Concierge and often get a nice discount.

Our first time at Westin Nanea. The pool was really nice. We sat around there for awhile. We also liked how they had bbq's throughout the property. Made it very convenient. We also liked the bar right... next to the pool. Great walking trails. We went to Duke's restaurant which is only a couple hundred feet away. the rooms are big and spacious. We would definitely go again.

Let me start of by saying I have visited all the Hawaiin islands, and Maui has a special place in my heart. The rebound from the community after the devasting fires is nothing short of amazing and impress...ive. The Westin Nanea Villas exemplifies that passion the local community has of providing a wonderful experience for all. The property is immaculate; the villa rooms are spacious and clean. The front desk staff upon check-in were extremely accommodating. It all starts from the leadership of Jasmine Valdez and trickles down to them. Nancy and Teresa helped with our requests to ensure we had a tremendous stay. They pointed us in the right direction for all the on-property activities and set us up at the concierge to answer all out questions and provide great recommendations. The pool is fabulous, as it is very large to allow for many guests and offers a slide and lower level for children. This location is perfect for families or just adults. The fitness center is top notch. The restaurant and pool bar are awesome with delicious drinks and food plates. As a repeat customer, I will not stay anywhere else. Please make sure to visit this Maui must!! - Matt M

Gorgeous Stay with Amazing Staff & Beach! We had such a beautiful and relaxing stay at the Westin Nanea Ocean Villas! From the moment we arrived, the staff was warm, welcoming, and incredibly helpful. The... villas themselves are spacious and well-designed—plenty of room for the whole family, with a large kitchen, washer and dryer, and even outdoor dining space to enjoy meals with an ocean breeze. The beach is absolutely stunning, and the snorkeling right off the shore was some of the best we’ve experienced—full of colorful fish and clear water. There are also fantastic amenities, including huge grills on-site if you want to bring your own food and have a cookout with a view. While we loved the resort overall, I do have to say we were disappointed with the food at Mauka Maki. The service was great, but the food just didn’t live up to expectations—everything we ordered was drenched in sauce, overpowering the actual flavors. Definitely not worth the price, unfortunately. That said, I have to give a huge shoutout to Wes from the concierge team—Wes the best! He’s born and raised here, and it shows. He spent nearly an hour with us, patiently answering all our questions and sharing thoughtful recommendations. Friendly, knowledgeable, and genuinely kind—he’s an absolute gem, and the Westin is lucky to have him! All in all, we’d definitely stay here again. The beach, the comfort, the location, and the amazing staff (especially Wes!) made it a trip to remember.