Hotel

Sheraton Maui Resort & Spa

Lahaina 4.0

Overview

Built around legendary Pu‘u Keka‘a (Black Rock) on 23 oceanfront acres and the world’s favorite beach, The Sheraton Maui Resort & Spa is where exceptional location finds deep intention. While the nightly lele kawa (cliff diving) ritual is most famous, every aspect of this spacious retreat welcomes guests to dive into the timeless, rejuvenating essence of Kāʻanapali. Ocean adventures, cultural journeys, island-inspired cuisine and spectacular horizons. With over 80% percent of rooms offering pristine views of the ocean and neighboring islands, Molokai and Lanai, there may be no land-based vantage point better for watching whales and the sun setting into the Pacific.

Resort Fees: 49 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

11 a.m.

Rooms

508

Rooms

Resort View Room
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Resort View Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Ocean View Room
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Ocean Front Room
  • 1 king bed, or 2 double beds
  • Oceanfront
  • No more than 4 guests in the room
Ocean Front Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Rollaway bed (on request, $)
  • Safe
  • TV
  • Complimentary toiletries

Amenities


Location

Address
2605 Kaanapali Parkway, Lahaina, Hawaiian Islands, 96761, United States of America
44 km from OGG airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 1 out of 5

Disappointing Experience with Noise, Amenities, and Safety Concerns

Julia K (WI) on Dec 30, 2024

Our stay at the hotel was far from relaxing due to several issues: 1. Room Location and Noise: Our two rooms were located next to an elevator and two service closets, resulting in constant commotion and noise throughout the night. This disrupted our sleep and overall comfort. 2. Breakfast Ordering Setup: The process for ordering breakfast for take out was confusing and inconvenient. Guests were required to yell their orders through a small hole in a glass divider amidst a noisy environment. At $25 per dish, this setup felt unorganized and inappropriate for a hotel of this caliber. 3. Beach and Pool Amenities: On our only full day at the resort, all the umbrellas at the beach were rented out. It’s surprising that the hotel hasn’t invested in more umbrellas to accommodate guests. We were forced to rent a cabana for $240 since all pool chairs were also taken. While using the pool cabana, we encountered a group of aggressive teenagers who were not hotel guests. They disrupted the pool area by cussing and jumping off the bridge. More concerningly, they surrounded and harassed my 13-year-old daughter, demanding her phone number. 4. Security and Safety: When I approached security during this pool incident for assistance, it became apparent they had been observing the situation but failed to intervene until prompted. This lack of proactive action made us feel unsafe and unprotected as guests. Given these issues, our experience did not meet expectations, and I cannot recommend this hotel. Improvements in noise management, amenities, and guest safety are essential for future guests to feel comfortable and secure.

TripAdvisor users rated this property 5 out of 5

What an experience!

Bennetta H on Dec 24, 2024

Amazing views, amazing staff! I felt pampered and valued as a guest there! There is so much to do on property, no reason to leave. The pools are awesome if you don't want to go to the beach but if you do, it is just a few steps from your room. We watched the cliffdiver but you can do it yourself if you want!

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