TripAdvisor Traveler Rating

My first time staying here and it was everything as I expected it to be. It is a luxurious hotel with excellent staff!! They really do their best to exceed your expectations! From the first encounter during the check in till the last during check out. The rooms are big with automated systems through a tablet or even Alexa. They do miss the personal fridge... Is it worth the extra price though? For me it isn’t. Also because of the location which is pretty far from the center of the Strip.

Wynn is absolutely a wonderful hotel. Check in with Valerie went smoothly and the room was clean and beautiful. I especially liked the shelving in the bathroom. The view of the golf course was great. The slots were updated and there were plenty of restaurants. The buffet was outstanding as was Tableau. Charlies was a nice casual place. Can't wait to return.

**Don’t Rely on Security at Wynn Las Vegas** During my stay, I accidentally left some rings on the nightstand next to my bed, and when I returned from dinner, they were gone. The hotel informed me that they couldn’t do anything about it and completely denied any responsibility. While I understand it was my mistake not to use the safe, I want to warn others that even at a high-end hotel like this, theft happens. The hotel’s follow-up was nonexistent.

Terrible experience We were in Wynn hotel July 28 to Aug 01. We had 6 rooms. I saw something like a bed bug in our bed. I got picture and video and reported to them. My report number is 20066. They told they are going to follow it. They never followed the problem. I sent many emails for them and they replied that they can’t find my reservation. Even I sent my reservation picture.I am really disappointed of this hotel. We always went to Wynn and encore when we were going to Las Vegas. But it’s over.I couldn’t attach my video. But I have attached the picture.

I have been coming to Vegas for many years now and one of my first hotels was the Dessert Inn which was pulled down to make way for the Wynn (30yrs ago?) I have been fortunate to have stayed at all the other competitors such as Venetian (on Millennium night) Palazzo, Bellagio etc… but strangely never got round to staying at the Wynn itself. I decided to try out the Tower Suites (the next level of luxury in an already luxurious resort) and it was definitely the right decision. Tower Suites have their own dedicated entrance (shared with the Villas) as well as reception (so no loooong queues) lifts, pool area and Tableau restaurant by the pool entrance. I always liked the Salon Suite -1800ft2 of spacious luxury and it’s only 1 bedroom -basically huge! What distinguishes rooms at the Wynn are the touches like books, sculptures/ornaments etc… making it more homely especially if entertaining as it also had it’s own bar and a corner dining area. The bedroom (4 poster bed with elevated views) and en-suite bathroom were equally spacious and not forgetting the separate massage room -absolute perfection in all regards. Lakeside restaurant -as it was a Sunday I tried a walk in and was lucky to get a table as it was quite busy. Service and food, an excellent fillet mignon, were as expected, top notch in a setting overlooking the lake. Delilah -this was my first choice from the array of excellent choices at the Wynn/Encore, despite trying to book weeks in advance I could only get a booking on a Monday evening at 6pm. Things got off to a disappointing start as I was given a table with zero view of the stage, not what you want when going to an establishment with entertainment -all I could see was the hand of the singer holding the mic. I started with their "famous chicken tenders" followed by the King crab cavatelli alla vodka pasta dish, both were very enjoyable and complimented with wine and attentive service. I did ask to speak to the manager (Adam was off that evening) so it was up to his stand in Elyssa? to get my feedback. Obviously the location of the table was brought up, no complaints on the food front but what really surprised me was the tardiness of the waiting staff -namely trainers as opposed to black shoes, in some cases white and my waiter had a frayed jacket lining. I mentioned to Elyssa that this was not what one would expect of such high calibre establishment. Clearly responsibility of maintaining standards starts from the top and it is sadly a reflection of management’s lapse in this regard. I challenge Adam to give me an example of any comparable restaurant in London/Paris/Rome etc…. where waiters wear trainers -they would not be allowed to work their shift, simple! I had my breakfast daily at Tableau -staff/food/ambiance were perfect -seating was available indoors (absolutely necessary in July temperatures easily exceeding 100 degrees) but also outdoors with views of the Tower Suites pool. I spent my days at the (quiet) adult only pool -staff were attentive and constantly at hand despite having to work under very high temperatures. Finally, thanks to Nyomi at reception and the Reservations Manager Justin Wholey who sorted out my booking anomaly. In summary, this is the BEST hotel in Las Vegas which I can confidently give the award to after having stayed at the competition, clearly I had left the best till last and I look forward to returning!