TripAdvisor Traveler Rating

We chose Planet Hollywood Costa Rica for our destination wedding, we came with a group of 85 including ourselves. The staff was very welcoming they really make you feel like a star just upon entry you walk the red carpet and take photos and they welcome you with big applause!! Adrian was our onsite planner along with the assistance of Valerie, they did an amazing job not only on our wedding day, but also was Available for us throughout our stay. They made sure our cocktail hour, rehearsal dinner, wedding day getting ready, Ceremony and everything to follow was spectacular. They even put together a group activity along with the entertainment staff to accommodate our group size. Steven was our personal assistant with the star class upgrade they provided, he was very kind, knowledgeable and helpful planning our appointments, as well as making sure we were aware of the days activities. Christopher was part of the entertainment staff and I felt he personally assisted in having a great stay. Alfonso was one of the awesome bartenders at the sports bar and not to mention the life of the party at times my group enjoyed him and he made sure everyone was taken care of. Jorge was a part of the staff by the pool he made sure our group had everything we needed and was having a great time.

We had our wedding at Planet Hollywood in March 2025. We had an awesome experience starting with our wedding consultant Adrián and his assistant Valeria and our personal assistant for the star class suite, Steven!!! They all made our stay exceptional and anything that we needed, they made sure we got. We had a large party there of 85 people who attended our wedding and they made sure that everyone had a great time. We also want to give a shout out to Alfonso the bartender in the sports bar, he is an amazing bartender and was even the life of the party on some nights. We also want to say thank you to one of the entertainment staff Christopher who was full of energy in life whenever the entertainment staff performed. We did have a few minor hiccups, but they were minor and actually they were fixed before we left the resort. All in all I would recommend this resort to anyone who wants to stay in Costa Rica.

Outside of an illness this hotel was top notch. The staff was awesome. Checked in with us every day. The resort was clean and food was very good! The room was outstanding and had everything needed. The resort is hilly but they have golf carts that are easy to call to take you around. We visited the monkeys on the beach every day. They are quite friendly. We had the Star Class treatment which included a butler. She was tremendous in helping through an illness. Easily book tours. Their treatment is first class. We will be back!

My husband and I enjoyed our stay here. Staff were friendly and welcoming. The room was spacious, clean, and comfortable. We easily reserved a cabana, but restaurant reservations were a little harder to come by. We were surprised by the multiple food options. The food was good for an all inclusive, but we enjoyed our meals outside the property much more. The souvenir shop is very expensive, I recommend purchasing your souvenirs elsewhere. The app is a good idea, but not user friendly. Overall we enjoyed our stay.

Josue in the cabana section was amazing. It's definitely worth getting the cabana reservation. Customer service was outstanding, and the drinks were amazing. Best time of year to come is in the beginning of spring. We will do this again!!!!!