Sheraton Universal Hotel reviews
TripAdvisor Traveler Rating
1366 TripAdvisor reviews
Great experience and can’t wait to come again.
Seaside15392972072 (Turlock, California) on Aug 21, 2024
Mostafa, at the car check-in / entrance was the most helpful person to my wife and I. The room and lobby were so clean and the environment was great. Easily my favorite hotel in the area. My wife and I have already decided we aren’t staying anywhere else.
Great place to Stay.
courage1960 (San Francisco, California) on Aug 19, 2024
We were in la to visit family. Hotel is beautiful inside. All updated. I was pleasantly surprised at how nice it was with all the artistic details. As a titanium I enjoyed the lounge breakfast and the bar area was warm and welcoming. Rooms were nice. I would stay again.
Pleasantly surprised.
Rick C on Aug 17, 2024
The staff is very attentive and very nice. Only negative was the pool—should have some more chairs and umbrellas. In particular, the Sheraton Club staff were beyond gracious—DJ, Salmy, and Helen were great and greeted us with a smile and a hello. They also went out of their way to make us feel comfortable.
Good location
EnglandCls (Wokingham, United Kingdom) on Aug 15, 2024
We chose this hotel for its location. It’s an easy walk to Universal studios. No need to get the shuttle! Stayed in a lanai room, was clean and comfy. The room was pretty small. Corridor outside of room was noisy from other guests. Good pool. Great location for Universal.
Thanks for the great visit! Your staff made it exceptional!
haydenf223 (Denver, Colorado) on Aug 10, 2024
We had an amazing time at this hotel. Staff were super friendly. The concierge were amazingly helpful DJ Jose, Helen I believe was his name was exceptional. If you’re in the Hollywood area highly recommend the Sheraton. We will be returning as soon as possible.