TripAdvisor Traveler Rating

This property is 'ok' but not really up to par with what you would expect from a Westin brand hotel. The rooms are in need of a remodel and they are cutting corners with things that are usually standard at a Westin. For example, the coffee machine brochure talks about 'brewing yourself a Starbucks coffee in your room' but then you are provided with cheap no name motel coffee. The location is great and like most things in Tremblant, you pay for the location.

Just completed 10 wonderful weekends at Le Westin Tremblant. Each stay was incredible. Each team member goes the extra mile to provide incredible service. Notable mention must be given to Gilles the Hotel manager and Chelsea the concierge, who set a new bar for customer service, as well as the Valet and front desk team. Highly recommend

Our first visit to Mont Tremblant was amazing! We are Marriott Bonvoy members and of course chose the Westin. (The rates were amazing here, with huge room choices, vs. the Fairmont Hotel.) It's a fantastic location, almost centered in the Pedestrian village making it accessible to everything. Even being so close in the village, it's lovey and quiet at night. We had a beautiful room, with king bed, dining table & 4 chairs, couch and 2 chairs, and fireplace. Small balcony overlooked the pool with 2 chairs. Beautiful view at night! Very spacious, comfortable and clean but definitely needs a refresh and upgrade. (We noticed on the elevators the hotel will be updated quite soon.) The pool is small and the hot tub is huge! We thought the pool could be bigger as it got quite crowded. We didn't do the restaurants, but they only really had just one. The other (Le Tiguidou) was a bar where you could order a small bite. Léo boire + manger didn't have a lot of variety on the menu and was quite pricey. The team at the hotel was so incredibly friendly and helpful. We were greeting each and every time we went by the front desk, concierge and door-person. We will definitely be heading back here!!

Mont Tremblant is beautiful! We selected Le Westin Tremblant because it is pet-friendly. The location was very convenient, just a few minutes walk to the Pedestrian village and restaurants. The valet parking cost was reasonable and we could go in and out. The staff who parked our car was friendly. The pool and jacuzzi were the best entertainment during our 2 nights stay. The room we stayed in was on the second floor, it was outdated and the bed was not comfortable. There was no body wash in the bathroom (even though we requested to refill it) and maybe it is summer time, there were little flies in the room. Prior to our stay, I let the concierge know that we would be staying with our dog and I was surprised they didn't even have a water bowl in our room; I saw in another review that a family who stayed at this hotel got a room prepared with a dog bed, water and food bowls for their dog. I submitted the same comments on their survey hoping they would improve the room and the service to the family with a pet.

Feels like you’re coming home, the gracious reception and unhurried atmosphere are delightful. The new restaurant, Leo’s, adds a nice touch for an elegant evening dinner that has panache. Staff make or break and stay, starting with the valets they are congenial, helpful and available. The location is a plus, the pool, clean and inviting.