Sandals Ochi Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.2
  • Rooms 4.3
  • Service 4.4
  • Value 4.2

15164 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

fabulous! Keara at the returning guest office was so very helpful and nice to us!

iriegirlmass (mass.) on May 22, 2025

The villa rooms were very clean! The views at the beach are beautiful! The food at the Tapas Riviera is delicious. The nighttime entertainment is good. We have been coming here for 25 years and they always... keep it fresh. Sometimes it takes a while to get your food but when you're on vacation that really don't matter.The fresh baked goods in the morning are very good as well.

TripAdvisor users rated this property 1 out of 5

Transportation nightmare

Don L on May 21, 2025

The greeting arrival was great. After that it was down hill At 12:20 on arrival . Diving booked. No dinner reservations available , the morning dive for the next day is booked . We Had lunch to regrou...p . Awful Chicken sandwich was dry, bread was semi stale the French fries were so cold we sent them back . But the manager touched them to see how cold they were . As if we would make up cold fries. Server was excellent. Transportation is a nightmare to get from a private bungalow . You have to call for a golf cart that takes you to a hub called the hop then the hop takes you to different locations . The hop is reasonably on time but the golf cart pickup to take you back to the bungalow during the heat of the day 20 minutes.we were saved by a new employee, Fabian who went and got a cart after I mentioned waiting 20 minutes. It appears that the carts are used to bring new arrivals ago the bungalow to portray that you won’t wait . Which is correct on arrival . I have stayed at 6 sandals and have not been as annoyed . NO Reservations at all first night , 5:30 reservations ? No reservations for French restaurant second night , japaneses restaurant could get a reservation but had to eat at 5:30 or 8 . This should not be a sandals. Staff is friendly and they explain no reservations with a friendly smile but the affect is the same we are paying for restaurants and diving and shuttle That are already full.

TripAdvisor users rated this property 5 out of 5

WONDERFUL TRIP !!!

633mytrip (St. George, Utah) on May 20, 2025

Went to Sandals Ochi for two weeks the middle of April. What a WONDERFUL trip! Resort Love the new look and refresh that has been done since our last trip there! The grounds were beautiful. The HOP bus... from beachside to hillside was just a few minutes wait. There were plenty of lounges available at the pools we went to and at the beach, and always towels available at the pools and beach. Restaurants Love the variety of restaurants at this resort. Our favorites this year were The Jerk Shack and Kellys Dockside. For breakfast we mainly went to The Southern Table, it was such a delight to be greeted by Angelique and Romario in the mornings. Room We stayed in a Poolside Club Level Villa Room. Really like the refurbishment that has been done. The bathroom in this room was great. The refrigerator was well stocked with drinks. The villa attendants did a super job of cleaning and stocking the room the whole two weeks we were there, and we even got turn down service every night! Staff Every staff member that we came in contact with were very friendly and helpful. They were a HUGE part of what made our vacation so wonderful! The dive staff at this resort is top notch and made sure that my husband had a fun time diving! THANK YOU Sandals Ochi looking forward to seeing you again!

TripAdvisor users rated this property 5 out of 5

Sandals Ochi

Jake D (Pittsburgh, Pennsylvania) on May 20, 2025

This resort was awesome. Great food and very fun activities all day. If you come, make sure to go to Dunns River falls and Blue hole!! The restaurants were very good. Best part of this resort is the staff.... Everyone is phenomenal and takes care of you!

TripAdvisor users rated this property 5 out of 5

The staff made the stay!

Rita M on May 20, 2025

This was our third Sandals stay, all in Jamaica, first at Ochi. The best part of our stay were the little things the staff did to make our stay enjoyable and memorable. Shout out to Lenard (Neptunes) for m...aking us feel like the only couple at the restaurant. To Basil (bartender) at the Main Pool. He seems to be able to remember every person and what they drink. Likewise, Aisha at the Riviera pool was pleasant to visit with and she remembered how we like our drinks. Stephen (Hop driver), gave us VIP treatment when we were the only ones on the bus by dropping us at the front steps of Hillside. Sophonia took exceptional care of us during our first ever private dinner on the beach (surprise Mother's Day gift from the kids). Charlie the Neptunes resident Jamaica Nightingale is a delight and we loved seeing him both times we dined in his area. Davian was one of the first to greet us when we arrived. He asked our names. When I told him my name (Rita), my husband automatically became Bob. :--) We ran into Davian several times during our one-week stay and called us by name every time (I'm still calling my husband Bob). Dannisha (Vista Sky) waited on us a couple of times at breakfast and she paid me a compliment both times she saw me which made me feel good. Last but certainly not least is Sandra (housekeeper). Sandra left us little surprises nearly every day (a bouquet of flowers, and two towel animals). Our room was always immaculate when we would return from our day out. We finally got to meet Sandra toward the end of our stay. What a warm and delightful person. I wish we had met in person earlier in our stay. We could tell she worked hard and had a lot to do but she took the time to visit a bit in those last couple of days and just made us feel like we were extra special.

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