Hilton Anaheim reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

5845 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Disgusting, Dirty and outdated

Rosy R on May 10, 2024

You want a comfort and a clean place to stay? Then avoid this place ! It’s a dirty, outdated, unfriendly place to stay. The staff doesn’t care ! We had issues after issues at this place. First time I walk into the room, the floors were not vacuumed. The room was disgustingly dirty and dusty ! The AC does not work. 66 F feels like 76 F.Shower can stop on you anytime, or sometimes it will just straight up burn you with hot water randomly. Beds are and pillows are extremely uncomfortable. I woke up with back pain and neck pain everyday. If you complain, no body cares. They make you feel like you are the problem. If you think Disney is close, no it is not. There are plenty of other hotels closer to Disney. If you don’t want to ruin your time ( Business or Leisure) avoid this place at all costs !!!

TripAdvisor users rated this property 1 out of 5

Worst hotel ever

DeveshB45 (Kolkata) on May 09, 2024

One of the worst hotel experiences ever. Overpriced and sub standard quality rooms - basically surviving on conference and Disneyland traffic. On one night at 1:30 am I could hear the sound of water falling from my bathroom. When I checked there was water flowing everywhere. They came and checked and told me there was a leakage somewhere and so I had to shift my room in the middle of the night. On the next night, again in the middle of night, the electricity went off. It’s been half an hour and I am still waiting for it to come back - No AC nothing. This is when I am writing this review. I can’t even get in touch with the guest services as their phone seems to be perpetually busy. Save yourself from a nightmare that is this hotel. Only saving grace, the staff seems to be courteous. But they can’t do anything when it comes to this hotel that seems to be stuck in 1967.

TripAdvisor users rated this property 5 out of 5

Comfy bed and great service

Mouse V on May 06, 2024

We were just hosted for a staycation at Anaheim Hilton and it was so fun!! We had a king bed sized room with a Disney view which was so convenient because we didn't want to get lost in the crowds for the fireworks, so watching from the room was great. The MIX lounge had so many yummy drinks, which we ordered before heading over to Disney. We also got some appetizers at the MIX restaurant and the service was so good. The starbucks in the lobby was super convenient as we are both coffee drinkers and need our fix before getting our day started. We had a great time, the beds were comfy and the hot tub was extra hot! would stay again!

TripAdvisor users rated this property 4 out of 5

Great location steps from convention center, worn rooms

dforberg (michigan) on May 05, 2024

Fantastic location steps away from the convention center. Great on property amenities such as pool, pool bar and grill, on site coin laundry, Starbucks, 2 (overpriced gift shops, but they came in handy) , restaurant, etc. My 3-4 star rating came from my room, which was severely overdue for a remodel. It was very outdated and worn. The wallpaper in 5-210 was bubbled, furniture was chipped, door lock screws coming out of the door (I requested maintenance but they never showed during my stay), masking tape and plastic above the mirror in the bathroom, etc. I did like that the room had a sliding glass door out to the 5th floor pool. Housekeeping does need to take a bit more care as there was a black bag of garbage that sat in the hallway near the pool door for the entire 5 days that I was there. I would stay here again due to location, but it wasn’t very Hilton-ish for the rooms to be that outdated!

TripAdvisor users rated this property 5 out of 5

Most relaxing stay ever!!

Chelsey F on Apr 30, 2024

As out-of-state Magic Key Holders, we visit Disneyland/Anaheim many times a year and this was our first time staying at The Hilton Anaheim and WOW, we will absolutely be back. The staff was kind and responsive, our room was clean, and the overall vibe at this hotel was very relaxing and calm (much needed after a long day at the park!). Our room was large with a park view and we loved watching World of Color from our bed. We were very impressed with all the amenities at this hotel including Fedex Office (great to send big souvenirs home), the Beauty Bar, Starbucks, and large pool area. On checkout day, we stopped by MIX Restaurant for breakfast and the food was delicious. Hoping to return to this hotel for D23 Expo (at the Anaheim Convention Center) later this year! Highly recommend!

View All