Residence Inn at Anaheim Resort/Convention Center reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

693 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Broken Window Scam!

Megan W on May 10, 2024

Our stay was fine, but 6 days after we checked out they emailed me that they change my credit card $895.29 for a broken window. They sent pictures of the window and we weren’t even sure it was our room. We slept in the room and never full even opened the curtains. I was not happy they still had my card on file 6 days after our stay. I am not happy they didn’t call to discuss it with me. I hope this sways you to stay somewhere else! It’s not worth the fight after a vacation.

TripAdvisor users rated this property 4 out of 5

Mostly good but two major Cons

quynhdo2599 (San Jose, California) on May 06, 2024

I stayed around 20 nights over various trips within a year (2023-2024). This is our go to hotel when visiting Disneyland. Pros: - Spacious rooms with full kitchens - newer - hot breakfast - 15 minute walking distance to the park security lines. Cons: - ONLY TWO WORKING WASHING MACHINES! WTH. It’s a Residence Inn with the original intention of guests staying longer. On our last 6 nights visit, it was frustrating trying to do laundry! (I will note that rude guests made it worst by leaving finished laundry in there for over an hour when there’s clear signage that a cycle is 30 min). - Corner rooms have no storage space. They always give me corner rooms for some reason and it’s frustrating when there’s no drawers to put your clothes in. I’ll probably continue to book here but would avoid if I had another weeklong stay as it was frustrating trying to get laundry done.

TripAdvisor users rated this property 5 out of 5

Solid choice!

ryand306 (Ridgecrest, California) on Apr 28, 2024

We normally stay at another hotel in this area, but decided to try something different. I am picky about noise in hotel rooms and this place seems to have soundproofed their rooms reasonably well. I couldn't hear any road traffic, except the occasional sirens or chopper bikes. Room to room noise was also kept to a minimum which made me happy. The floors seem sturdy (concrete?) which also helped keep noise levels down. Overall, very pleased. Other than that, breakfast was good (about average for the class), service and cleanliness were great, and the location is perfect. Pricing is a tad on the high end, depending on the dates. All things considered, we would stay here again.

TripAdvisor users rated this property 2 out of 5

Unwelcoming

RTravElle (Los Angeles, California) on Apr 13, 2024

Checked in later at night and was impressed by the outside. Unfortunately we had an annoying check in process. The worker seemed completely uncaring and annoyed at our presence. She scoffed and made a rude remark when I asked about the Marriott loyalty benefits here. Overall soured us on the place and won't stay here again since we don't feel welcome.

TripAdvisor users rated this property 5 out of 5

Great location and a beautiful new building

mikengross (San Diego, California) on Mar 11, 2024

We visited in early March for a overnight trip to Disneyland and were pleasantly surprised. Check in was easy, and our room was clean and ready upon arrival. The bed was comfortable and the room was super modern and looked pretty new. We have a 2 year old and they brought a pack and play for her to sleep in. Breakfast started at 6:30a the next morning and was included in the stay. Loved having a full free breakfast complete with eggs, oatmeal, and mini Mickey Mouse waffles. We didn’t visit the gym or pool, but both looked pretty nice as well. Parking was easy and on property, though they do charge nightly for it.

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