Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Palm Shaded courtyards and Spanish-style haciendas create the perfect climate for relaxation. Guests can soak up the sun or splash in the pool, designed as an archaeological dig site with a five-storey Mayan pyramid. Accommodations are themed with colourful plazas and picturesque vistas reflecting the beauty of Mexico and the American Southwest.
Resort type:
Moderate
Check in
3 p.m.
Check out
11 a.m.
Rooms
1921
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special events.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 2 queen beds
- Views of the courtyard or parking lot
- No more than 4 guests in the room
- 2 queen beds
- Views of the courtyard or parking lot
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority.
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 2 queen beds
- Views of the lake or pool
- No more than 4 guests in the room
- 2 queen beds
- Views of the lake or pool
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority.
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 1 king bed
- Views of the courtyard or parking lot
- No more than 2 guests in the room
- 1 king bed
- Views of the courtyard or parking lot
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- Smoke-free
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority.
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
Amenities
Exterior
Exterior
Lobby
Feature pool at night
Barcelo Lounge
Three Bridges Bar and Restaurant
Toledo private dining
Location
Reviews
TripAdvisor Traveler Rating
Horrible Customer Service
Kaleb N on Nov 06, 2024
I am writing to express my dissatisfaction with the recent experience my wife and I had during our one-night stay at Disney’s Coronado Springs Resort. As long-time Disney passholders, we were excited to enjoy the benefits of concierge access during our visit. However, our experience was far from what we anticipated. Before our arrival, my wife had communicated with the resort’s virtual assistant to confirm that the room we booked would have access to the concierge lounge. Upon check-in, we were informed that our room did not include this access. We requested that the staff review the chat transcripts to confirm our inquiry, and were told they would call us back with their findings. After waiting for a couple of hours without any follow-up, we returned to the resort, only to be told by Front Desk Manager Joshua that the conversation with the virtual assistant had only shown an inquiry, but no mention of concierge access. Despite our request to review the transcripts ourselves, we were denied access to them. As a gesture of goodwill, we were offered a $50 credit to our room, which, given the value of the concierge lounge access, felt completely inadequate. When we expressed our frustration, Joshua responded in a robotic and dismissive manner, offering repeated apologies but no meaningful solutions to resolve the situation. As multi-year passholders and frequent Disney resort guests, this experience has left us deeply disappointed. We had expected a higher level of service and accountability from Disney, particularly as loyal guests. Regrettably, due to this experience, we have decided that we will no longer stay at Disney Resorts in the future. Joshua's lack of empathy and failure to provide an appropriate resolution significantly contributed to our frustration.
Disney standards without overblown branding
ktjmitchell (Grand Forks, North Dakota) on Oct 29, 2024
Recently stayed for 3 nights with a friend to attend Food & Wine Festival. Check-in was super-easy as room info and door key were in her mobile app. Our room was sparkling clean with extremely comfortable beds and plenty of pillows. In-room refrigerator kept beverages nice and cold. The resort is huge and we would have appreciated better directional signage/maps to help us get around especially when searching for the Disney bus stops. We did note an abandoned sock near a stairwell which was not picked up by housekeeping the entire time we were at the resort. AJ at guest services was incredible in helping us with some app challenges.
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