TripAdvisor Traveler Rating

All the pools and restaurants at the resort were open and active. Everything was clean and well taken care of. The 2BR was clean and spacious and very comfortable. The TV in the LR was small compared to everything else.

Resort was decorated beautifully for Christmas. Everything you need is right there. Save your money and skip the theme parks. So much to do. Many activities. Highly recommend. Will be returning.

Had booked 4 units so that family could visit everyone enjoyed the spacious rooms and great amenities

We stayed here for three nights to visit the Magic Kingdom. We are owners at the River Island resort. Check in was a hassle because we had to queue for a while, then you get sent to a second person who tries to sign you up for a timeshare meeting. We agreed to the meeting and were promised a cash amount for attending and told that if we did not turn up we would be charged $30. We also informed this second check in guy that we wanted out of our timeshare. He told us that someone at the meeting would be able to help with this. We attended the meeting on time (and were kept waiting) and were met by a very pleasant lady. She seemed to know that we wanted out of our timeshare and advised that we probably didn’t need the presentation. We said that if it was required we would listen. In the end she advised against it. She had us complete some form detailing that we were looking to get rid. She promised that we would not get billed the $30 ( I should think so too as we turned up for the presentation) . Well I guess no surprise really, we got billed $30 in spite of turning up. We are out of pocket for $30 and at no stage were offered the cash for attending. Also, no one wanted to give us any useful information regarding getting out of our timeshare. The lady that was trying to deal with us seemed to be concerned by a menacing man hovering a few yards behind us all. I would avoid Orange Lake if I were you. They don’t keep their promises. The accommodation was very nice. A two bedroom apartment on the top floor overlooking the lake and golf course.

Beautiful resort, lots to do if you have a down day with kids and want to relax at resort, I was told incorrectly by RCI agent North village has lazy River and West village has Pool. Arcade and putt putt golf. We stayed in West Village still very nice but had to take a car to get to lazy River and swimming area over there. Our unit was nicely stocked with utensils, towels, dishes, glasses and even many baking dishes if you chose to cook your own meals. Linens etc. Plus washer and dryer in unit nice feature with 3 kids we def used it. The check in process was a hassle , as we arrived early they held our luggage nice perk but trying to retrieve it later on no one could find it or get it for us, after 2 hours we got it, plus I had reserved a roll away crib and that was not given to us the first night, and after calling the next day and speaking to front desk and manager we got one for the remainder of our stay. We had a new born with us so it was huge concern and issue, plus I was told no problem we will have one upon arriving in our room. I would stay here again, trying the North Village , hopefully the customer service issues and check in process goes smoother.