Hotel

Holiday Inn & Suites Orlando SW Celebration Area

Kissimmee 3.0

Overview

Featuring 444 rooms and suites that have all the comforts and conveniences of home, a business centre with complimentary Wi-Fi, an outdoor pool and playground, and casual onsite dining options, the Holiday Inn Orlando SW – Celebration Area hotel offers some of the finest accommodations in the area and caters to leisure travelers visiting the numerous theme parks and attractions.

Added value

Kids Eat Free - up to two kids, ages 12 and under, eat free at the on-site restaurant with each paying adult.

Resort Fees: 28 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

444

Rooms

Hotel Room
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
  • Minimum 1 adult
Hotel Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request, $)
  • Safe
  • TV

Amenities


Location

Address
5711 West U.S. 192, Kissimmee, Florida, 34746, United States of America
31 km from MCO airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.8
  • Location 4.3
  • Rooms 3.8
  • Service 3.9
  • Value 3.9
TripAdvisor users rated this property 1 out of 5

NEVER HOLIDAY INN AGAIN! Be it for LEISURE or BUSINESS. WORST EXPERIENCE.

Ashwin A on Mar 15, 2025

Disclaimer: None of my comments refer to an individual or personnel (employee or staff). The review is purely for the property and the company/brand. We understand people who work here are putting in best ...efforts to a good job. However, the company that they are working for has lost its brand and taking guests for a ride (metaphorically). We thought we are getting a bang for the buck when we selected the Holiday Inn Vacation Club getaway deal which will host us in a holiday inn property for at least 3 nights (make your reservation for a discounted rate) and then attend a 2hr tour of a Holiday inn resort property after which you get a refund of about $250, almost what you paid originally. First, we were put up at this, probably the worst Holiday inn property I have been (I have travelled to remote parts in the country and yet I found some Motel 6s and Super 8s better than this property). I have no idea why a rate of $75/night is the discounted value. It is just not worth it. We could not get the king size bed we asked for and the room was much smaller than expected. Do not even ask about view -- there is none. The breakfast costs you $17 bucks ($15 if you pre-pay at the desk) -- definitely the worst breakfast we have had. I have no idea why everything seems to be overpriced and oversold. Never stay at this hotel -- your car even if broken down may be a better option or there are a tonne of motels and decent hotels that don't overcharge you like this right across and within a 2 mile radius. In fact, if not for the getaway deal we may have just moved to another (non Holiday inn) property nearby. Second, the getaway deal with Holiday inn vacation club. Never fall for these deais. I can only speak for Holiday inn based on our experience but in general it seems that the service industry is just not respectful of whom they serve -- of course, unless you are a VIP and pay the top $$. Because we checked in late they also cancelled our tour and never cared to inform us about the same. The hotel personnel also did not let us know and the personnel at the customer care acknowledged the hotel should have informed the vacation club office that we checked in and the tour can be reinstated. Upon 2 hours of dwelling in the phone call on the day of the tour when we are told ours is cancelled and that we have to deal with it calling customer care, we are being blamed for not informing them and that it is our fault that we were late to check in and hence things will automatically cancel. Instead of helping us with options we are being told there will be tours only next day which will force us to change our travel plans, thus. No one on the call (I spoke to 3 different agents) was ready to provide any solution instead kept repeating that it is our (guests) fault. When I asked to speak to the manager, they just forwarded it to the next agent and will never let me talk to a manager person. Never experienced this type of bad customer care. I have all the respect for people who work in customer care, but it seems that Holiday Inn does not care for the guests anymore. I am sure this may have been a one-off experience and many others may have had good experiences at holiday inn. This is purely our personal review of our experience and our decision not to pursue holiday inn anymore. People who make decisions after checking out reviews, hopefully, this comes across to you and helps you make an informed decision. NEVER HOLIDAY INN AGAIN! Be it for LEISURE or BUSINESS. WORST EXPERIENCE.

TripAdvisor users rated this property 3 out of 5

Basic but clean

Phoebe R (Scotland, United Kingdom) on Mar 11, 2025

Average, we traveled from England, United Kingdom here on our honeymoon! Close to Disney & fair priced, however rooms are outdated, there is noise all night from teens on the corridor or party’s, the shop ...is over priced & small. Transport to Disney ( at stupid times) so there’s no point staying here if you are looking for free transport, they make the times so bad that you won’t use it. On a positive, the place is clean, reception staff are nice and beds are comfy.

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