TripAdvisor Traveler Rating

In many aspects, this was probably one of the best four night stays we have ever experienced in the Kissimmee area at a reasonable cost. First and most importantly for my wife - the entire hotel is spotless, pristine, without nastiness... No weird odors, no strange stains, just clean and friendly. The front desk was amazing ! Ms. Stephanie Holt was professional, welcoming, and attentive, and checked up several times to make sure we were pleased with everything. The room was large and again spotless! The bedding and pillows were very comfortable, (real pillows folks!). The hot breakfast was very good, and had a large selection available. We will definitely stay there again.

We had a great stay until we found a roach in our bed. The room was modern, the breakfast was excellent, and the staff were friendly. We found a roach in our bed as we were packing up to check out. After notifying the front desk staff, they were only willing to refund $85.14. This was disappointing given that the roach could've been crawling in our room/bed throughout our 3 night stay! Kinda gross to think about. The roach was alive and crawling around until it scurried under the bed. We had a great stay -- only wish they would've offered credit for a future stay or something comperable.

Ivan cheerfully checked us in, despite facing issues with an over booking, and generously took care of my husband and me for this anniversary trip. Ivan was amazing and very welcoming, which was very appreciated. He deserves a gigantic raise, cause he was wonderful!!!

Ivan was great and made the process so easy. His customer service was the BEST!!! The room was clean and nice. The view of the pool was nice in the King size roo.. Great location around good restaurants and close the the highway. Clean lobby and smell good

Everything was great!!! Customer service great precious is great Room with clean. Surrounded by stores and restaurants, room service is good. I had a great time. Ygffffur5 hgf guy uh ttff.tyf ygffh.fff.fffddfy uh ygv y c f t ih hhgf hvfd ....