Overview
Take a trip to the stunning seaside village of Portofino, Italy at Loews Portofino Bay Hotel at Universal Orlando. Spacious rooms, authentic Italian specialties, and warm hospitality make your stay here a taste of what the Italians call la dolce vita—the sweet life.
The hotels in Universal Orlando’s Signature Collection offer expansive, full-service amenities, including 24-hour room service, concierge service and valet service. Here guests will find exceptional dining, immersive theming, and an array of exclusive theme park benefits.
Universal Orlando Resort On-Site Hotel Benefits:
Early Park Admission to the Wizarding Worlds and Volcano Bay 1 hour before the public
·The ability to charge in-park purchases to the hotel room key
Free package delivery to the hotel room for any items purchased in the theme parks
Free parking at the main CityWalk parking garage
Free Transportation to the theme parks and CityWalk
Pool-hopping privileges to use any hotel’s recreational facilities (excludes Endless Summer Resort)
Free Wi-Fi Internet in all hotel rooms and public areas (faster speeds available for a fee)
Free scheduled transportation to SeaWorld and Aquatica
Preferred tee time and complimentary transportation (for foursomes) to participating golf courses
Free admission to CityWalk clubs (excludes concerts and special events)
In addition, every guest staying at Portofino Bay, Hard Rock, or Royal Pacific receives the following benefits:
Free Universal Express Unlimited passes for both parks
Priority seating at select restaurants in the parks and CityWalk
All of these benefits are available from the moment you arrive until midnight on the day you check out. Even if your room won’t be ready until the afternoon, you can register at your hotel as early in the morning as you like, leaving your bags and retrieving your Express Passes (if eligible) in time for the Early Park Admission hour. Then linger at the resort after your checkout time, taking advantage of your pool privileges until late in the evening.
Check in
4 p.m.
Check out
11 a.m.
Rooms
750
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Garden view
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- 1 king bed, or 2 queen beds
- Garden view
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Bathrobes
- Coffee maker
- Desk
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- Turndown service
- TV
- 1 king bed, or 2 queen beds
- Garden or Pool view
- Bathroom with tub and shower
- 1 king bed, or 2 queen beds
- Garden or Pool view
- Bathroom with tub and shower
- King Rooms - up to 3 guests (rollaway rental needed for 3rd person ($))
- Two Queen Rooms - up to 5 guests (rollaway rental needed for 5th person ($))
- A/C
- Bathrobes
- Coffee maker
- Desk
- Iron/Ironing board
- Phone
- Room service ($)
- Safe
- Turndown service
- TV
Amenities
Beach Pool
Restaurant
Location
Reviews
TripAdvisor Traveler Rating
Filthy rooms, hostile staff, slow service
Xuefeng G on Apr 19, 2025
This place has everything a horrible resort has: cold staff, extremely slow service, and filthy rooms! Both front desk agents I spoke with were exceedingly rude and impatient. The lady who checked me in w...as the worst I have ever dealt with in a five star hotel. She was so condescending and impatient that I felt I was being forced to just leave. Order a pizza and be prepared to wait 30 minutes, even when it's not busy at all! See the picture for a pair of dried contact lenses on the night stand left there God knows how long ago. Also a bag of dirty towels that sat in the hall the entire two days we were there.
Wonderful stay and outstanding service!
Lawrence N on Apr 17, 2025
We had a fantastic stay at the Loews Portofino Hotel in Orlando, but what truly stood out to us was the exceptional service we received from Angel at the hotel gift shop. On April 14, she went above and be...yond to help us troubleshoot a toy for our son that wasn’t working properly. Her patience, kindness, and problem-solving attitude made such a difference during our trip. It’s rare to come across someone so attentive and genuinely helpful. Angel’s warmth and dedication left a lasting impression on our family, and we are so grateful for her support. Experiences like this are what make a great stay even more memorable. Thank you, Angel!
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