Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Guests can escape to their own South Seas hideaway with tropical gardens, lavish luaus and gentle waves lapping against the sandy shores. Friendly people, fun, laughter and good cheer reflect the enchanting customs and culture of the islands. Torch-lit walkways, a cascading indoor waterfall and the soothing sound of distant drums beckon with the imagery of paradise found. Aloha.
Resort type: Deluxe
Check in
3 p.m.
Check out
11 a.m.
Rooms
864
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Views of Garden or Quiet Pool
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Microwave(on request)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Room service
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a request basis only and will be based on need priority
Amenities
Lobby
Kona Café
Ohana Restaurant
Disney's Spirit of Aloha
Exterior View
The Walt Disney World Monorail
Location
Reviews
TripAdvisor Traveler Rating
Almost Perfect Paradise at Disney World
TRVLtruth (Los Angeles, California) on Mar 05, 2025
Disney bliss can be found at the legendary Polynesian, as long as you get a room or overwater bungalow that is FAR from the UGLY and OPPRESSIVE new DVC Polynesian Tower nearby. Our gorgeous overwater bung...alow was beautifully decorated and special all around. The nightime fireworks from the front lanai with pipedin music was spectacular, the plung pool, the master bedroom, the beautiful tile, and the soaring ceilings were our favorite! We also love the adjacency to Kona Cafe, Ohana and the main hotel gift store. The staff was AMAZING! Everyone at WDW was truly incredible over our 7 day stay - they make the difference. A few things in the bungalow need changes fast! The primary bed is TOO HIGH, dangerous and has a base that sticks out farther than the mattress. My short mother fell out of bed and hurt herself, and has to sleep on the murphy bed the rest of the trip. Luckily the murphy bed was a normal height and comfortable. Also, there was a LOUD vaccumm sound every 15 min or so that is the waster vaccum systerm for the bungalows... this seems like Disney could find a way to make this less intrusive. But the setting is bliss! As long as you are nowhere near the hideous and huge DVC Polynesian Tower - it is an eyesore and runins the part of the Polyneisian adjacnet to it. Shame on Disney for buidling this ugly tower - cheap and ordinary! We do reccomend the rest of the Polynesian and the access to all the parks is terrific too!
Park proximity is the only plus here
SaraB8545 on Mar 05, 2025
This was our families first trip to Disney world, and our kids’ first-ever Disney experience, was supposed to be magical, but unfortunately, it was far from that. We splurged to book a room with a view of ...the Magic Kingdom fireworks, hoping for an unforgettable experience. However, from the moment we checked in, everything went downhill. We were assigned a room on the first floor next to the elevators with absolutely no view magic kingdom. In fact, even the massive fireworks display was blocked by palm trees and bushes. This was not the experience we paid thousands of dollars for, and understandably, we were frustrated. When we asked if we could be moved to a room with the view we paid for or at least receive a discount for the limited view, we were told we could only move rooms the following morning. So, we had to wake up our children and pack up our room to completely check out before 8am. We almost missed our first fast pass. We were assured that our new room would be ready by noon, after we checked out and spent the day at the park. However, when we called every hour, we were met with the same response—our room wasn’t ready. We returned to the resort at 4 PM (which is general check in time), exhausted and with a very cranky toddler who had missed his nap. We were told the room still wasn’t ready. At this point, we had no choice but to sit in the lobby for over an hour while our children cried from exhaustion, which was incredibly stressful. On top of all this, the staff mismanaged our Instacart order, sending us on a wild goose chase to track it down. Overall, the customer service was disappointing, especially considering Disney’s reputation for helping families. Every time we asked a question, we were met with the same response "I don't know, you should ask someone else". While there was plenty of staff, they seemed under trained and overworked. Overall, the room was tiny, the staff unhelpful, and the experience felt more like a money grab than a family-friendly vacation. For the amount we paid, we would have been better off staying offsite or at a moderately priced hotel. I would not recommend staying at this resort again.
Vacation Offers
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Canadian residents receive limited-time savings on 4+ Day Walt Disney World Theme Park tickets. Plus, enjoy hotel savings at select Disney resorts in Orlando, Florida.
Orlando, Walt Disney World Resort in Florida
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