TripAdvisor Traveler Rating

Beautiful hotel. We had a suite with a lock off that was perfect for our family of 6. Had vouchers for a nice breakfast buffet. Now the negative! The transportation has changed. The boats to Epcot and Hollywood Studios are the same but the bus to Magic Kingdom drops you at the Transportation Center instead of at the gate. The bus to Disney Springs drops you at the ride share location. We walked to the Boardwalk and took the Disney transportation which worked out better.

It was only for one night, but we wanted to try the hotel. Thank goodness it was a Thursday and early in the day. I booked the wrong date! Our receptionist, Vee, could not have been kinder or more helpful. Vee not only fixed my problem she was able to upgrade us. We had a lovely room with an Epcot view of the fireworks. Spectacular! A big thank you to Vee!

First Class, upscale Disney/Marriott property. Great location and easy access to parks via Boats, Buses, or walking. Restaurant within hotel is 1st class for breakfast; front desk associates on Sunday Dec 1 (4pm) were fabulous. Don't hesitate to reserve this spot!

If you want to maximize your ‘on-property’ Disney benefits AND your Marriott Bonvoy benefits/points - this hotel is ideal. The hotel is a quick walk to the Boardwalk area where you can walk to Epcot or Hollywood Studios and they provide shuttles to the other parks and Disney Springs The hotel qualifies as a deluxe Disney resort so you get all the same benefits as staying at a Disney deluxe property PLUS you get the service and benefits of Marriott Bonvoy. We used our NUA for a one bedroom suite and it is spacious, clean and well appointed. We had breakfast at Grounds and have eaten a Amare before and enjoyed it. The pool is a little boring (and no hot tub) but you can use the pool facilities at the Sean and Dolphin next door which have better pools and hot tubs. 10/10 - highly recommend and would stay here again.

We had a nice stay at Swan Reserve. The room was large with plenty of space. We were on 14th floor with amazing views!!! Only complaint was there is a resort service fee of $50.00 that includes taxes. We arrived at 11pm so we didn't use pool so that was a charge we were not expecting. Also it's $38 for parking. This hotel does take Marriott points which was wonderful.