Westgate Lakes Resort & Spa reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.8
  • Location 4.3
  • Rooms 3.8
  • Service 3.6
  • Value 3.7

7097 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Time share

Dayami P (Lake Worth, Florida) on Mar 27, 2025

In October 2023, in a reservation they told us that by listening to a talk we would get some tickets to Disney Park, whose tickets became a nightmare, we went to the talk, we were there for more than 10 ho...urs and we didn't even know what it was about and finally we signed, Benjamin Bonifacio Caineg and Mary Soto, they lied to us and we deceivedly signed the devil's contract, we are sick and a

TripAdvisor users rated this property 5 out of 5

Perfect for families

April M on Mar 21, 2025

After reading the reviews i was a little skeptical,but my experience was amazing!So many activities for the kids(mine are 18-9) pools were great and warmer than expected on the cooler days.Basket ball ,vol...leyball,bikes,fishing and arts and crafts included in stay.The room was perfect (a 2 bdrm suite)washer and dryer was perfect!So close to everything in Orlando.And the best part was seeing the Disney fireworks from the grounds at night.10/10.

TripAdvisor users rated this property 1 out of 5

Dont Stay at Westgate Orlando

Chuck D (New Orleans, Louisiana) on Mar 20, 2025

Owners for less than six months and today the detective has confirmed it was a Westgate employee who broke into our villa in Orlando and who stole a purse. You are not safe at Westgate. If you are an owner..., I highly recommend that you reconsider. I do have receipts and information that I will start posting once this case is closed with Orlando PD.

TripAdvisor users rated this property 3 out of 5

Buyer Beware

L B on Mar 19, 2025

Our stay was fine. Writing primarily to warn others not to make the same mistake we did. If you purchase anything after their timeshare pitch, even if it's just a future stay, be sure to document everythin...g they promise. Keep track of the paper where they break down the offer; be sure you grab it. Make sure to have them point out and explain each item or incentive they offer IN the contract. Do not take their word for it. Yes, we got sucked in. Yes, they did a bait and switch. Don't be us.

TripAdvisor users rated this property 1 out of 5

Unsafe resort

Dawn S on Mar 18, 2025

I had a terrible experience at the West Gate Resort in Orlando. I just recently stayed there from March 9-14, 2025. My room was nice but the staff are rude. I went to the pool that was close to my room ...(5216B) and was bullied by 6 to 8 people claiming that I was sitting in their lounge chair. I was there for almost an hour, there wasn't anybody sitting in the chair, nor were there anyone belongings on the chair. I was forced to get up and choose a different chair. I was bullied and harassed, so I called the security. Security basically did nothing about it besides tell those people they can not reserve chairs. It's a first come first serve policy. Security did not make them give me my chair back instead he offered me to go to another pool. First I got kicked out of a lounge chair and then resort security officer tells me I should go to a different pool. I also got harassed by another member of this group for calling security. I will never stay at this resort again. I was threaten and felt very unsafe.

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