TripAdvisor Traveler Rating

We stayed in a little mermaid room in the Trinidad area of the resort. The room was lovely. We had 2 queen beds. One was a standard very comfortable Disney bed. The other was a bed that folded into a couch.... It was really lovely and handy to have a couch in the room. The bed was average though and not nearly as comfortable as your very comfortable Disney bed. The location of the room was excellent. Close to,the bus stop. Close to spyglass where you buy so,e snacks and refill your refillable cup. Like all Disney resorts I have stayed in it can be noisy early in the morning and late I. The evening with people heading to and from the parks. Trinidad is a great area also to walk to the skyliner. Only about a 5 minute walk away. It has its own quiet pool which we really enjoyed. We really enjoyed this Disney resort. The room was a comfortable size for 2 adults. Had 2 sinks. Would stay again my only reservation would be if you want 2 beds the Murphy bed is quite firm and not as comfortable as a normal al Disney bed especially if staying for a long time,e. We stayed for 16 nights.

We have stayed at Disneys Caribbean Beach Resort multiple times through the years mainly due to the moderate price point. However the biggest reason we returned now was due to the access to the Skyliner. I...t is very nice to be able to dictate when you want to travel to Epcot or Hollywood without using the bus system. We stayed in the 5300 section of Aruba which was nice because it was close to the Skyliner but also gave easy access to the main building with the restaurant options and larger pool. The rooms themselves are no better than a motel and nothing fancy but we don’t spend much time in the rooms. We enjoy staying here and almost certainly will return at some point in the future.

It's not my favorite moderate Disney hotel, but it does have some important perks that led me to stay there. First, there's the skyliner. If you're spending a lot of time at Epcot and hollywood studios, th...ere's no better and quicker transportation. If you stay in the Aruba or Jamaica buildings, you'll be closer to the skyliner station shared with the Riviera. I stayed in Aruba. It's so close to the Riviera, that I could easily use their luxury amenites like the coffee shop, rooftop bar, restaurant, etc. (Just not the pool) When using a Lyft, I liked using the Riviera's more comfortable lobby as a pickup. I highly recommend requesting a room in Aruba or Jamaica on the first floor. Note that there are no elevators, so if you have heavy bags or multiple bags, you may have trouble hauling them up the stairs! They also have a quiet pool by them if you don't care for the noisiness of the main pool that has kid-activties often directed by a cast member on a microphone. Water pressure was SO good! Quick service food at the main food court was abover average. I also ate at the pool bar and found it good. Important note if you have a late flight out: The main pool has showers so you can swim all day and shower off before your flight. Not every hotel has that, so I really appreciate it.

Firstly the disappointments. We have been lucky enough to stay in a few Disney hotels and done a few Disney cruises and the service here was not to my expectations. The check in was particularly poor. T...he guy who served us made repeated comments about how awful it must be for my son to be the only man in a party of women which was at best inappropriate and came across as sexist. We had 2 rooms for our party and while I know they can’t guarantee anything they had allocated us in rooms several buildings apart from each other. When I complained about that he said he could move the others to our connecting room the next day and if they left their luggage packed up by thr door, they would move it. He gave us the wrong information about when the skyliner starts running and zero information about the facilities and activities at the resort. He didn’t ask if we needed any help with our bags despite having a second floor room. The next day the key card had switched to thr new room so the rest of our party couldn’t access the old room with their bags in, but the bags hadn’t been moved either. Cue an hour of faffing around while the bags were delivered. No apology. Contrast with the time on a Disney cruise when one of our bags was delivered 10 mins past the time they said we and we got an apology hamper. I do think it’s poor that for the cost of staying you don’t get housekeeping every day. This meant I had to remember to take rubbish out with us (like banana peels) so it wouldn’t make the room smell. We saw a cockroach in one of the rooms, though to be fair the woman on reception was very apologetic about that. The needed more staff on at breakfast as queues were long with everyone obviously wanting to use early park access. The good stuff The rooms are clean and comfortable, freshly painted and well maintained. The shower is amazing - powerful and hot. The skyliner is so convenient- a real game changer for getting around Disney. There’s lots of wildlife - we saw lots of rabbits, some turtles and a raccoon. We stayed in Jamaica 42 and found it handy for the skyliner and bus stop. About a 5-10 min walk from the central bit with food and the big pool.

This hotel is BIG, but it is very nice. Love the tropical vibe here, and the small beach areas to hang out at throughout the resort. Our kids loved the pool and how it has 2 slides. The water always felt w...arm.. We stayed in Barbados, so we weren't far from the skyliner and being able to walk to get Joffreys was great. It is definitely worth staying here for the skyliner!!! So convenient. I felt like our room was outdated, but I think that was because we've stayed in the remodeled PORFQ rooms