Overview
Transform in the tropical surroundings, the pools are perfect for family fun and relaxation. This resort is a great couples getaway too.
Resort fees include
- Enhanced high-speed internet in guest room
- Local calls
- Self parking
- Fitness center access
- Mini golf
- Daily golf bag storage
- Access to driving range
- 1 hour of hard court tennis
- One hour racquet rental
- Lawn games
- Frisbee, horseshoes, basketball, croquet, soccer
Check in
4 p.m.
Check out
11 a.m.
Rooms
884
Inclusions
Rooms
- 1 king bed, or 2 queen beds
- Limited Views
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Limited Views
- Main building
- Minimum 1 adult, maximum 2 adults
- Maximum 3 children
- No more than 4 guests in the room
- Connecting rooms available (subject to availability)
- Mini fridge
- Pillow top mattress
- Smoke-free
- Balcony/Patio
- A/C
- Alarm clock
- Bathrobes
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request, $)
- Room service ($)
- Safe
- TV
- CD Player
- In Room Movies ($)
King bedded rooms allow a maxiumum occupancy of 3
Amenities
Port cochere
Lobby
Pools
Golf
Rockwood Grill
Rockwood Grill patio
Sushi bar
Spa
Location
Reviews
TripAdvisor Traveler Rating
Rude staff
Vendela G on Apr 26, 2025
Terrible service in the reception. Unhelpful and rude staff not willing to effectively communicate with customers without belittling them. Unfortunately that was even the case with front office Manager MS.... Kara. Only good staff at the grill restaurant.
This is really a desert motel masquerading as a JW Marriott.
eve1ynlee on Apr 21, 2025
How can this hotel call itself a JW Marriott Hotel? It operates at the service standards of an outback motel. Housekeeping and room cleanliness was woeful. We only chose this hotel because it was part of t...he Marriott chain and close by to Coachella. Our room was not cleaned at all on our second nite and we returned from Coachella late at night to bins not cleared and dirty towels not replaced. And we had to call front office to get it done at 11.30pm. The following morning we hunted down the housekeeper had reminded her to clean our room. And you know what- it really did not make much of a difference. The sink mirror was not wiped down or cleaned; the laundry service plastic bags and forms were not replaced (ie she never opened the cupboards to check, did she?) and she did not even replace the spare toilet rolls. What kind of housekeeping standards does this hotel have? I’m really disappointed we trusted the JW Marriott brand and were left wanting in some many ways. This is just a sign post JW Marriott that really functions more like a motel. We are not going to stay here again in 2026 when we return to Coachella 2026. Get some proper housekeeping standards in place.
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